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Southern Oregon University · 2 months ago

Operating Systems / Network Analyst 2

Southern Oregon/Ashland Campus

Full-time

Hybrid

Mid Level

4+ years exp

Southern Oregon University is seeking an Operating Systems / Network Analyst 2 to support the academic mission by providing information resources and technology services to the campus community. The role involves maintaining and administering server infrastructure and application systems, configuring enterprise solutions, and collaborating with other system and network administrators.

Higher Education

H1B Sponsor Likely

Responsibilities

Setup and provisioning of enterprise applications

Setup and provisioning of new servers, including virtual servers

Developing specifications and project plans for operating systems and enterprise software deployments

Collaborating with the other system and network administrators to design, monitor, and support the university’s infrastructure, including physical, logical, security, and disaster recovery

Monitoring and patching servers for security and operating system updates

Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university’s enterprise directory

Supervising student employees involved in server systems activities

Working closely with User Services staff

Supporting escalated technical issues

Installing operating system upgrades

Maintaining electronic logs and other records for periodic review

Performing regularly scheduled maintenance

Configuring and maintaining network printing operations

Maintaining a test environment for research and development on new operating systems and other system software

Performing system backups and file restores

Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position

Qualification

Windows ServerLinux (Red Hat/Ubuntu)VMwareActive DirectoryNetwork SecurityPythonDisaster RecoveryDatabase ManagementScripting PowerShellScripting BashCustomer ServiceAnalytical SkillsCommunication SkillsTeamwork

Required

This position must possess and maintain a current, valid Driver License: Yes

This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes

Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years

Demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V)

Knowledge of internal operating system technology, computer operations and hardware, and network communications theory

Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment

Ability to use performance monitoring software and interpret results

Ability to perform preventative and remedial maintenance to operating system(s)

Ability to interface/integrate campus defined operating system(s) with software and other systems

Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications

Knowledge of applications programming techniques and procedures

Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code

Ability to research and survey new products and/or releases, such as productivity tools

Ability to establish and document operations procedures

Knowledge of network operating systems and network architecture, configuration, and protocols

Knowledge of client-server technologies

Familiarity with scripting languages (PowerShell, Python, or Bash) for automation

Knowledge of system management and security/control procedures

Knowledge of database design, structure development, features, operations, programming, and data access principles

Knowledge of data communication network architecture, configuration, protocols, and interfaces

Knowledge of operating systems and storage capacity, including ability to perform capacity planning

Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems

Ability to develop and execute disaster recovery plans

Ability to establish data security standards and procedures

Ability to tune database systems and maintain database software

Strong understanding of Active Directory or LDAP directory services

Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission

Ability to interpret data on system usage and develop engineering specifications to support changing service levels

Ability to interpret and apply broad regulatory standards and technical specifications to assignments

Ability to monitor and manage vendor relationships to ensure responsiveness and quality

Working understanding of firewalls and network ACLs

Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance)

Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites)

Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management)

Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing

Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations

Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist

Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment

Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations

Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems

Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy

Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters

Demonstrated ability to work with a high level of productivity and accuracy/attention to detail

Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines

Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions

Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email

Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds

Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies

Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures

Demonstrated ability to provide training and direction to student assistants

Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude

Preferred

Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified

Experience with the account management in systems such as Okta, Active Directory, or Workday. Experience with Workday

Experience with the Box Enterprise file storage system

Experience with database systems (Oracle, MS SQL Server, MySQL)

Experience with high-availability clustering (MS, Novell, SQL Server)

Experience with enterprise directories (Active Directory, eDirectory, LDAP)

Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort)

Experience with enterprise storage systems (iSCSI, SANs, NAS)

Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM)

Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire)

Experience with configuration management software (Puppet, Chef, SaltStack)

Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager

Experience working within enterprise Information Security frameworks to protect data and secure systems

Benefits

Very generous benefits and pension programs available to eligible positions

Benefits package is an important complement to the offered salary

Company

Southern Oregon University

Southern Oregon University is a school in Ashland.

Founded in 1926

Ashland, Oregon, USA

501-1000 employees

http://www.sou.edu/

H1B Sponsorship

Southern Oregon University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)

2020 (3)