CarepathRx · 2 months ago
National Account Executive (West Coast Candidate)
United States
Full-time
Remote
Senior Level
$110K/yr - $150K/yr
6+ years expAnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs. The National Account Executive is responsible for cultivating and managing high-level client relationships to ensure the success and expansion of AnewHealth’s PACE services, requiring a balance of executive relationship management and operational excellence.
DeliveryHealth CarePharmaceutical
Responsibilities
Serve as the executive relationship lead for PACE partnerships within the west coast region, fostering long-term, trust-based relationships with client leadership (CMO, CFO, CEO, Executive Directors, etc.)
Lead national and regional account planning initiatives to drive client success and ensure alignment with AnewHealth’s strategic objectives
Serve as an escalation point to support center level AM team members
Act as a AnewHealth’s Brand Ambassador for the PACE market. Articulating the unique value and impact of our PACE services
Conduct executive-level quarterly business reviews with client leadership to assess performance, identify opportunities for operational improvement, and ensure customer satisfaction
Collaborate cross-functionally with service line leaders to design and execute client retention and engagement strategies
Lead (or organize) regional team members in aligning national partnership goals
Promote the adoption of new technologies, features, and initiatives across client organizations
Represent the voice of the customer internally, providing insights and feedback to enhance AnewHealth’s offerings and service delivery
Maintain thorough and accurate documentation of client interactions and activities in Salesforce CRM
Partner with Implementation, Operations, QA/PI, and Finance teams to ensure seamless client transitions and early-stage success
Conduct frequent follow-ups with new client leadership during their first year to ensure stability, satisfaction, and alignment with contractual obligations
Lead the end-to-end process of contract renewal strategy, ensuring timely execution in collaboration with Legal, Finance, and internal leadership teams
Evaluate existing client agreements to identify opportunities for optimization, expansion of services, and enhanced value delivery
Develop data-driven retention plans tailored to each account, addressing risks, challenges, and areas for growth
Monitor key account metrics and client satisfaction indicators to anticipate potential issues and implement proactive solutions
Facilitate quarterly business reviews with client executives to communicate performance outcomes, partnership milestones, and strategic recommendations
Ensure consistent alignment between AnewHealth’s service delivery and client goals, reinforcing long-term trust and partnership continuity
Maintain accountability for retention goals within assigned regions, partnering with internal teams to drive outcomes and measure success
Represent AnewHealth at national, regional, and state PACE conferences and industry events
Stay informed on evolving trends, best practices, and innovations in healthcare and PACE programs
Qualification
Required
Bachelor's degree in Business, Sales, or a related field required (or equivalent experience)
Minimum of 6 years of progressive experience in account management, client success, or healthcare operations
Proven experience managing and growing executive-level client relationships
Demonstrated leadership skills with experience guiding teams and influencing cross-functional initiatives
In-depth knowledge of the healthcare industry; Understanding of pharmacy operations preferred; PACE experience preferred
Strong contract management and negotiation skills
Excellent written and verbal communication and presentation abilities
Ability to travel as needed up to 12 trips a year
Strategic thinker with the ability to translate client needs into actionable business solutions
Exceptional interpersonal and executive communication skills
Strong organizational, analytical, and problem-solving abilities
Proven ability to lead through influence and inspire cross-functional collaboration
Energetic, goal-oriented, and capable of managing multiple priorities in a dynamic environment
Proficiency with Salesforce CRM and standard business software applications
Emphasis on presentations skills and competence in Power Point
Commitment to professionalism, confidentiality, and diversity in client engagement
Preferred
Understanding of pharmacy operations preferred
PACE experience preferred
Benefits
Medical/dental/vision
Flexible spending
Company-paid life insurance
Short-term disability
Voluntary benefits
401(k)
Paid Time Off
Paid holidays
Company
CarepathRx
CarepathRx is transforming pharmacy care delivery for health systems and hospitals.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
EvernorthUPMC
2023-06-01Corporate Round
2020-12-01Corporate Round
Leadership Team
David Benedict
Chief Operating Officer
Joe Kress
Chief Information Officer
Recent News
Company data provided by crunchbase