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Associa · 17 hours ago

Covenants Assistant

Chantilly, VA

Full-time

Onsite

New Grad, Entry Level

$15/hr - $17/hr

Associa is a leading company in community management, and they are seeking a Covenants Assistant to support their Architectural & Covenants team. The role involves administrative tasks related to HOA and Condo communities, requiring strong attention to detail and excellent communication skills.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Hiring Manager

Patrice Kreutz

Responsibilities

Act as a resource to, and representative of, the Department as directed

Copy and prepare Application packets for the ARB's assigned to you in a timely manner and in the way instructed for each individual Board

Get Resale documents to the Resale office daily

Answer incoming phone calls and assist them as appropriate and directed within 24 hours

Update and organize files and databases as time allows

Keep a calendar to assist you in prioritizing and accomplishing tasks by deadlines

Keep your desk organized and maintain organized and accurate files and records

Submit appropriate bills to Associations charging for the work completed at least monthly or bi-monthly

Perform your work accurately paying attention to all detail

Demonstrate and be able to articulate knowledge of company contracts and services

Interact with homeowners with understanding illustrating a calm and professional manner and competency in the ability to explain the action taken or to take

Refer homeowners to the right person who can assist right away if you are unable to

Know your documents and forms so you can use them appropriately for yourself and your homeowners

Review all mail and go over the homeowners submission to ascertain if all necessary documents are present

If incomplete send letters or call the homeowner and request the additional information. Assign an application number from our log and enter the application in C3

Make copies and organized packets for Committees

Enter decisions as they come back and send letters to the homeowners

When we receive emails, inspection sheets (from resales, managers, and comprehensives) or complaints we enter them into C3

Start the violation process of sending out Letters and requesting follow up inspections as directed

Once Checklist is received enter the information into C3 and if there were violations send a violation letter. (Be sure to check C3 for accuracy first)

Make 2 copies of everything for the resale office and keep a copy for the unit files