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Pasona N A, Inc. · 2 months ago

Office & Logistics Operations Coordinator - Japanese Bilingual preferred

Montvale, NJ

Full-time

Onsite

New Grad, Entry Level

$48K/yr - $48K/yr

Pasona N A, Inc. is a Japanese trading company seeking an Office & Logistics Operations Coordinator. The role involves providing administrative support, managing logistics functions, ensuring inventory control, and delivering excellent customer service.

Human ResourcesSmall and Medium BusinessesStaffing Agency

Work & Life Balance

Responsibilities

Verify incoming and outgoing shipments and ensure the accuracy of logistics documents

Handle import/export procedures, transportation arrangements, and schedule management

Prepare and manage B/L (Bill of Lading), L/C (Letter of Credit), and customs-related documents

Track shipment status and communicate promptly with related parties, including customers, suppliers, carriers, and internal staff

Manage delivery and shipping schedules to maintain appropriate inventory levels

Communicate with customers via phone, email, or in person

Respond to inquiries, handle complaints, and adjust delivery schedules

Track shipments and provide prompt, professional support to maintain customer satisfaction

Handle incoming and outgoing mail, phone calls, and faxes

Organize documents, make copies, greet visitors, and perform other administrative duties as needed

Qualification

Logistics functionsInventory controlCustomer serviceMicrosoft OfficeMathematical skillsReasoning skillsTactJapanese languageFlexibility

Required

Ability to effectively respond to questions from Management, Staff, clients, and the general public in English

Ability to communicate verbally and in writing to individuals and groups in English

Ability to apply concepts of basic algebra and geometry and to draw and interpret bar graphs

Ability to apply knowledge and sense of understanding to carry-out detailed written or oral instructions

Ability to analyze and use various documents (contracts, purchase orders, etc.)

Ability to use a computer and such applications as Microsoft Windows, Word, Excel, Outlook, and PowerPoint and be able to design custom reports as necessary

Must be tactful, mature, flexible and able to successfully respond to multiple work pressures