Apply on Employer Site

ALO · 2 months ago

Director of Asset Protection & Safety, North America

Beverly Hills, California, United States

Full-time

Onsite

Director/Executive

$170K/yr - $190K/yr

15+ years exp

ALO is a company focused on mindful movement and better living. The Director of Asset Protection in North America leads the enterprise protection strategy for retail stores, ensuring operational integrity, safety, and the protection of company assets while developing a comprehensive retail protection program across the region.

ApparelFashionTextiles

Responsibilities

Lead, coach, and inspire a high-performing field organization that includes Regional and District AP leaders, and AP specialists

Foster a culture of accountability, transparency, and care that supports both team engagement and business performance

Model and embody ALO’s Guiding Principles of mindful movement, community, intention, and purpose in every aspect of leadership

Partner with retail and field leaders to ensure consistency, compliance, and operational excellence in all AP programs

Maintain visible engagement in the field to assess readiness, support teams, and reinforce integrity and performance expectations

Develop proactive strategies to deter and respond to organized retail crime and external theft using analytics, partnerships, and field data

Build and maintain relationships with law enforcement agencies, mall security, and retail coalitions to strengthen investigations and prosecution outcomes

Oversee case management for theft and fraud incidents, ensuring appropriate restitution recovery, civil demand follow-up, and prosecution management in partnership with Legal and external counsel

Represent ALO within national and regional networks to promote collaboration and advance the future of retail protection

Oversee the security guard and vendor management program, aligning coverage to risk and maintaining brand standards

Lead internal investigations involving theft, fraud, or policy violations with discretion, accuracy, and fairness

Partner with HR and Legal to ensure all internal cases are handled with consistency, compliance, and professionalism

Oversee internal case resolution including restitution, civil recovery, and coordination with law enforcement where applicable

Manage cash-handling integrity, variance analysis, and internal control audits across all retail locations

Build awareness and accountability programs to reinforce integrity, process accuracy, and ethical behavior at all levels

Partner with Operations, Finance, and Supply Chain to identify and mitigate controllable process-related loss throughout the retail lifecycle

Develop and standardize ALO’s retail audit program as part of the center of excellence, ensuring consistent methodology, measurable outcomes, and accountability

Use analytics and insights to forecast risks, measure performance, and guide prevention strategies

Support new store openings and remodels by integrating protection, risk, and safety into design and execution

Promote continuous improvement by treating every controllable inefficiency as an opportunity to strengthen profitability and operational discipline

Champion a culture of safety, preparedness, and empathy that protects both associates and guests

Lead workplace violence prevention programs, including threat assessment, awareness training, and response planning

Oversee crisis management and business continuity programs to ensure readiness and rapid recovery from disruptions such as civil unrest, natural disasters, or operational interruptions

Partner with Facilities, HR, and Operations to maintain compliance with regulatory and internal safety standards

Conduct post-incident evaluations and apply learnings to enhance future readiness and resilience

Drive the use of technology and data to modernize and future-proof ALO’s protection platform

Implement and optimize enterprise systems that support case management, analytics, and reporting

Evaluate and integrate innovative tools that enhance visibility, intelligence, and prevention capabilities

Maintain oversight of all physical security infrastructure including surveillance, alarms, and access control systems

Build a data-informed and forward-looking culture where insights drive strategic investment and proactive risk mitigation

Present outcomes, key metrics, and strategic updates to executive leadership, providing actionable insights that connect asset protection initiatives to overall business performance

Qualification

Retail asset protectionRisk managementCrisis managementData analyticsWorkplace violence preventionOperational resilienceHigh integrityLeadership skillsCommunication skillsCollaboration skills

Required

Bachelor's degree in Criminal Justice, Business, or related field (advanced degree or certifications such as LPC, CPP, or CFI preferred)

15 or more years of progressive leadership experience in retail asset protection, risk management, or operational resilience with multi-region or national scope

Proven success in building scalable protection programs that combine operational control, innovation, and cultural alignment

Experience leading audit programs, restitution management, civil demand processing, prosecution coordination, workplace violence prevention, crisis response, and business continuity

Expertise in cash integrity, investigations, and external law enforcement partnerships

Strong understanding of emerging retail risk trends, data analytics, and future-state security models

Excellent leadership, collaboration, and communication skills

High integrity, discretion, and sound judgment in sensitive situations

Willingness to travel up to 40 to 50 percent across North America