Ascensus · 8 hours ago
Software Support Engineer
Phoenix, AZ
Full-time
Onsite
Mid Level
$100K/yr - $120K/yr
3+ years expAscensus is the leading independent technology and service platform powering savings plans across America. As a Software Support Engineer, you will design, develop, and maintain scalable applications while modernizing legacy systems and ensuring the security of confidential data.
ConsultingRetirementTraining
Responsibilities
Responsible for protecting, securing, and handling all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, or unapproved disclosure of information that could result in harm to Ascensus or our clients
Demonstrate Ascensus’ Core Values — People Matter, Quality First, and Integrity Always® — in all daily actions, fostering our I-Client service philosophy
Translate application storyboards and use cases into functional, scalable, and maintainable software solutions
Design, develop, test, document, and maintain efficient .NET applications using C#, ASP.NET, and related frameworks
Develop custom extensions and enhancements for Kofax applications to improve content capture and document processing
Identify, design, and implement solutions to improve application performance, scalability, and responsiveness
Diagnose and resolve production issues in a timely manner in accordance with Service Level Agreements (SLAs)
Participate in the full Software Development Life Cycle (SDLC), including requirement gathering, architecture design, implementation, testing, deployment, and support
Support people and process improvement strategies for the organization
Migrate and modernize legacy systems, including VB6 to .NET 4.5+ conversions
Develop and consume web services (REST/SOAP) and integrate them with existing applications
Collaborate closely with other developers, QA engineers, DevOps, and support teams to ensure smooth deployment and continuous operation
Apply automation, continuous integration, and deployment (CI/CD) practices to streamline releases
Utilize AI tools to automate workflows, enhance productivity, and integrate intelligent features in application development
Leverage containerization tools such as Docker or Kubernetes to support scalable deployment architectures
Engage in design discussions with both technical and non-technical stakeholders
Assist in estimating, sprint planning, and Agile ceremonies as part of a Scrum team
Perform other related duties and projects as assigned
Qualification
Required
3+ years of professional software development experience in small to medium-scale business environments
Hands-on experience developing and maintaining .NET applications in C# for at least 3 years
Proficiency in C#, ASP.NET, .NET Framework 4.5+, and related technologies
Strong understanding of Object-Oriented Programming (OOP) and design principles (S.O.L.I.D., cohesion, coupling, design patterns)
Experience with Microsoft SQL Server or Oracle databases; ability to design efficient schemas and stored procedures
Proficient in XML, JSON, and HTML5
Familiarity with Services-Oriented Architecture (SOA) and RESTful APIs
Experience with containerization (Docker, Kubernetes) and CI/CD tools (Azure DevOps, Jenkins, or similar)
Understanding of web technologies such as HTTP, proxies, and Apache/Nginx
Experience with version control systems (Git preferred)
Knowledge of concurrency patterns and multi-threaded programming in C#
Familiarity with open-source development practices
Strong analytical and problem-solving skills
Excellent communication and collaboration abilities
Demonstrated ability to write clean, efficient, maintainable, and reusable code
Passion for software development, innovation, and continuous learning
Familiarity with Agile/Scrum methodologies and practices (e.g., test-driven development, continuous integration)
Preferred
Experience with Kofax Capture or similar content capture systems
Experience modernizing and migrating VB6 or other legacy applications to .NET 4.5+
Experience with Python, JavaScript, jQuery, or Knockout.js is a plus
Benefits
401(k) match
Medical
Dental
Vision
Paid-Time-Off
Company
Ascensus
Ascensus delivers high-quality solutions for every segment of the retirement plan marketplace.
5001-10000 employees
H1B Sponsorship
Ascensus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (9)
2022 (23)
2021 (14)
2020 (19)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Atlas Merchant Capital
2021-04-26Acquired
2019-02-19Secondary Market
Leadership Team
Marc Mehlman
Chief Financial Officer
Marc Doucette
Regional Vice President
Recent News
2025-10-09
Crowdfund Insider
2025-09-17
2025-09-17
Company data provided by crunchbase