LG Electronics North America · 3 hours ago
Accounts Receivable Collections Coordinator
Englewood Cliffs, NJ
Full-time
Onsite
Entry Level
$55K/yr - $65K/yr
2+ years expLG Electronics North America is a global leader in technology dedicated to creating innovative solutions for a better life. The Accounts Receivable Collections Coordinator will be responsible for managing collections of invoices, investigating non-payments, and reporting on outstanding issues to management.
Consumer Electronics
Responsibilities
Reviewing account status and following guidelines on monitor customer orders entered in the system; Control and maintain the collection of current and past due invoices; Research and investigate reason for non-payment and obtain necessary documentation/information to provide to customer/or related team to support collection
Research and determine validity for credit memo for refund processing; Manage collection of invalid chargebacks and work directly with merchant service provider in response to merchant chargeback as needed
Communicate with external and internal team to have credit memo processed to offset open account; Weekly reporting to management on outstanding issues including but not limited to aged unpaid invoices, chargebacks
Identify orders and its matching payment to reconcile the AR account
Verification of duplicated charge and process refund as needed
Monitor uncaptured payment transaction to re-process payment
Process refund on return credit memo where it is applicable
Matching and offset return/replacement order as needed
Communicate with 3rd party service provider to obtain valid PODs and other required document for dispute process
Dispute merchant chargeback with supporting documents
Reporting to management on collection/dispute status
Identify improvement area to enhance work efficiency and provide support on special project when it is assigned
Qualification
Required
Bachelor's degree or High School Degree with 2+ years of relative work experience
Benefits
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Company
LG Electronics North America
At LG, we provide products and services aimed at helping people—at home, at work, or wherever life takes them.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Ryu
Director, Business Development & Strategic Partnership, CSO Office
Lee Martin
Sr. Director, Corporate & Partnership Marketing
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