Rentable · 11 hours ago
Customer Success Manager
United States
Full-time
Remote
Senior Level
5+ years expAbodo is a growth-stage company specializing in martech and data SaaS products for the rentals industry. As a Customer Success Manager for Daylight, you will manage customer relationships, drive adoption and retention, and partner with various teams to ensure clients maximize the value of the revenue management platform.
InternetLocal AdvertisingReal EstateSearch Engine
No H1B
Responsibilities
Manage a portfolio of Daylight customers, ensuring successful adoption, engagement, and renewals
Partner closely with Pricing Advisors to deliver measurable pricing performance and customer satisfaction
Lead QBRs and business reviews focused on ROI, rent growth, and product impact
Drive customer utilization through proactive outreach, data insights, and process recommendations
Collaborate cross-functionally with Product, Onboarding, and Support to address issues and influence roadmap priorities
Own renewals and support expansion opportunities in collaboration with Sales
Act as the customer advocate internally, ensuring feedback is captured and prioritized
Maintain accurate customer records and engagement notes in CRM systems (Salesforce, Asana, etc.)
Provide mentorship and subject matter input to peers as Daylight scales
Qualification
Required
5+ years of experience in Customer Success, Account Management, or Consulting, preferably in SaaS or PropTech
Proven ability to communicate technical or data-driven insights to executive-level stakeholders
Strong analytical and problem-solving skills with a bias for action
Highly organized and comfortable managing multiple complex accounts simultaneously
Proficient in Salesforce or similar CRM tools, Google Suite, and analytics dashboards
Excellent written and verbal communication skills; capable of influencing cross-functional stakeholders
Bachelor's degree required
Preferred
Experience in multifamily revenue management, pricing strategy, or asset management is strongly preferred
Advanced degree or relevant industry certifications a plus
Benefits
100% remote workplace
Competitive Compensation
Open Vacation Policy (you take vacation whenever you want)
Medical, Dental, and Vision Insurance
100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program
401k Program
No A**hole policy
Company
Rentable
Rentable offers a web-based platform that specializes in online apartment search.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$34.42MKey Investors
Flyover Capital4490 VenturesAmerican Family Ventures
2021-08-03Series B· $22.5M
2020-03-25Debt Financing· $0.5M
2019-10-24Series Unknown
Leadership Team
Alec Slocum
CEO/Co-Founder
Adam Olien
CTO/Co-Founder
Recent News
Company data provided by crunchbase