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Ricoh USA, Inc. · 2 months ago

Client Executive, Legal Services

Washington, DC, United States

Full-time

Onsite

Senior Level, Lead/Staff

$90K/yr - $120K/yr

10+ years exp

Ricoh USA, Inc. is seeking a Client Executive for their Legal Services division, focused on strategic account management and business development within large law firms. The role involves deepening relationships with senior law firm leaders and proactively identifying new business opportunities to drive growth.

ConsultingDocument PreparationInformation Technology

H1B Sponsor Likely

Responsibilities

Build and maintain trusted partnerships with senior law firm leaders

Maintain detailed relationship maps for each client, identifying key stakeholders, engagement history, and influence levels to inform strategy and outreach

Brings thought leadership to the client engagement and uses collaboration to build trust, confidence and influence

Gain sound understanding of clients’ business challenges and goals by conducting effective client engagements

Lead business planning process in partnership with the client with a specific focus on account level planning

Drive profitable growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of services

Proactively engages and aligns additional sales, operations and SME resources aligned to client initiatives

Clearly articulates Ricoh’s position in the industry and value to the client

Builds relationships inside the organization, account retention and expansion, and manage the day to day sales activities

Strives to understand and manage the customer's approval process through sponsors

Meet or exceed revenue and gross profit expectations

Leverages CRM to enter/track all sales data and activities daily

Performs other duties as assigned

Qualification

Account managementLegal industry experienceBusiness developmentWorkflow redesignProcess automationTechnology integrationProactive mindsetCollaborationCommunication skillsRelationship building

Required

Bachelor's degree or equivalent experience in the Legal Industry

Experience with workflow redesign, process automation, and technology integration

Experience working with executive level leaders in the NLJ 350

10+ years account management experience specifically in the Legal Industry

Experience growing services

Knowledge, skills, and mindset to identify, design, and create technology-driven solutions that streamline and optimize business processes

Demonstrated success with using collaboration to build influence

Brings thought leadership to customer engagement

Outstanding verbal and written communication skills

Ability to be proactive, provide creative ideas and solutions

Proven ability to develop, nurture and maintain professional relationships with relevant stakeholders

Stays current with Ricoh offerings

Company

Ricoh USA, Inc.

Glassdoor3.6

At Ricoh, we bring people, processes, and technology together to make information work for you.

Founded in 1962

Malvern, Pennsylvania, USA

10001+ employees

https://www.ricoh-usa.com

H1B Sponsorship

Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (8)

2023 (7)

2022 (16)

2021 (13)

2020 (4)