TOMRA · 2 months ago
Technical Training Program Manager - Americas
United States
Full-time
Remote
Senior Level, Lead/Staff
$110K/yr - $138K/yr
8+ years expTOMRA Food is a multinational organization and a leading provider of sensor-based sorting solutions for the food industry. The Technical Training Program Manager will establish and lead a Technical Training Center of Excellence, creating an integrated training infrastructure for internal teams, partners, and customers across the Americas.
Machinery ManufacturingManufacturingRecycling
Responsibilities
Establish a Technical Training Center of Excellence to standardize and deliver structured, comprehensive training that enhances service capabilities and performance
Develop and manage training protocols, procedures, and guidelines to ensure consistent, high-quality delivery, including troubleshooting from standard to urgent technical issues
Own and maintain a training repository of best practices, methodologies, and tools to maximize knowledge sharing across teams
Define, monitor, and measure team performance and productivity to drive continuous improvement
Develop and execute a strategic training plan that addresses the needs of employees, partners, and customers
Design and implement a multi-channel training program, including structured classes, e-learning, in-person, in-field, and certification programs. Ensure training programs meet operational requirements and support company objectives
Identify emerging training trends and implement innovative solutions to improve efficiency, quality, and satisfaction
Evaluate and adopt tools and technologies to enhance internal and customer training operations
Conduct analyses to identify skill gaps and align training initiatives with business objectives
Measure and track improvements in post-training proficiency and ongoing job performance
Establish processes to monitor training effectiveness through feedback and assessments
Manage assigned budget and meet financial targets
Promote a 'Safety First' culture across all operations
Qualification
Required
Associate's degree required; Bachelor's or Master's in Engineering, Technical Education, Instructional Design, or related field preferred
8+ years in technical support, service operations, or technical training, with at least 5 years in a supervisory or managerial role
Proven track record designing, developing, and delivering structured training programs-classroom, digital, e-learning, and certification formats
Strong technical expertise in software and hardware systems, including networking, OS, databases, and cloud technologies
Experienced in leading and coaching high-performing teams, including remote or distributed teams, fostering continuous learning and development
Excellent communicator, able to explain complex technical concepts to non-technical audiences
Hands-on experience with LMS platforms, training management systems, and customer service tools
Skilled in analyzing skill gaps, evaluating training effectiveness, and driving continuous improvement initiatives
Strong problem-solving, analytical, and operational management abilities; adept at managing multiple priorities in fast-paced environments
Experience in budgeting, resource planning, and project management within technical training or operational functions
Willing to travel frequently across North and Latin America (40–50% of the time) with a valid passport
Comfortable working in food processing plants, farms, cold storage facilities, or outdoor environments with extreme temperatures
Benefits
Comprehensive medical, dental, and vision plans with 100% employee premium coverage
31 days of PTO annually (vacation, sick, and holidays), increasing with tenure
401(k) with 100% match on the first 4% of your contributions
8 weeks of fully paid parental leave for eligible employees
Up to 4 days of paid bereavement leave to support employees during personal loss
Employee Assistance Program supporting mental, emotional, and financial well-being
Inclusive culture that values diversity, well-being, and teamwork
Global career growth opportunities with strong internal promotion record
Company
TOMRA
TOMRA creates sensor-based solutions for optimal resource productivity.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$428.12MKey Investors
Latour
2025-10-22Post Ipo Debt· $74.69M
2025-06-16Post Ipo Debt· $100.84M
2024-12-06Post Ipo Debt· $158.63M
Leadership Team
Steve Mellbye-Stølen
Vice President, Head of Design & System Architecture
Lars Enge
EVP, TOMRA Recycling
Recent News
2025-12-08
Morningstar.com
2025-11-27
Portugal News
2025-11-20
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