ServiceNow · 3 weeks ago
Distinguished Engineer – Developer Productivity
Santa Clara, CA
Full-time
Onsite
Lead/Staff
$250K/yr - $438K/yr
10+ years expServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter and faster. The Distinguished Engineer in Developer Productivity will drive key initiatives across development teams to enhance development speed, quality, and developer happiness, focusing on CI/CD transformation and providing technical leadership.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
The Developer Productivity team at ServiceNow is responsible for building, evolving and operating ServiceNow’s end-end development pipeline
As a Distinguished Engineer with the Developer Productivity group, you will be responsible for driving key initiatives that go across all ServiceNow development teams and significantly affect our development speed and quality and developer happiness
This is an opportunity to help drive CI/CD across an extremely large codebase, leveraging AI at every stage
This is a challenging role working across the company to enable CI/CD transformation
You will provide technical leadership and be able to coach and mentor other software engineers in different methodologies
You will provide deep technical influence on the performance and reliability of ServiceNow’s CI/CD pipeline
You will provide perspective on leading industry CICD trends, recommendations on new and emerging technologies, and are able to resolve complex technical problems
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
10+ years software development experience including:
Deep passion for developer productivity and happiness
Expert level understanding of best practices for modern CICD across all layers of the stack – server backend, web UI and mobile, building and consuming LLMs
Expert level understanding of Jenkins, GitHub and related technologies
Expert level understanding of Java and JavaScript
Expert level understanding of the testing pyramid and modern test automation strategies and technologies for all layers of the stack
Deep understanding and interest in modern code and testing AI assistance technologies such as Windsurf, Claude Code, Copilot
Deep experience in driving performance and reliability initiatives
Deep experience with the top cloud providers including AWS
Demonstrated success driving CICD transformation of large codebases
Demonstrated success driving improved developer velocity, quality and happiness
Preferred
Experience working with containers and Kubernetes
Expert ability to influence and work across a large number of development teams with differing requirements
Ability to identify and reduce developer friction at every development stage
Ability to evaluate 3rd party technologies and vendors
Ability to present and influence senior executives
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Company data provided by crunchbase