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CVS Health · 21 hours ago

Bilingual Analyst, Case Management – $3,000 New Hire Bonus - Field – zip code 33602 or 33603

Tampa, FL

Full-time

Hybrid

Entry Level

$21.10/hr - $36.78/hr

1+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. They are seeking a self-motivated, detail-oriented Case Management Coordinator responsible for assessing and coordinating case management activities to enhance member wellness.

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Responsibilities

Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness

Effectively manage a caseload that includes supportive and medically complex members

Develop a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration

Determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Qualification

Bilingual EnglishBilingual SpanishBehavioral health experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookManaged care experienceCase management experienceMultitaskingEffective communicationAdaptability

Required

Bi-lingual (English and Spanish)

Must reside in zip code 33602 or 33603, or Surrounding Areas

Willing and able to travel 50-75% of their time to meet members face to face in Hillsborough County and surrounding areas in FL

1+ years of experience in behavioral health or a long-term care setting

Computer proficiency in Microsoft Word, Excel, and Outlook

Bachelor's Degree in Social Service or related field (social services field - psychology, health administration)

Preferred

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Effective communication skills, both verbal and written

Managed care experience

Case management and discharge planning experience

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Paid time off

Flexible work schedules

Family leave

Dependent care resources

Colleague assistance programs

Tuition assistance

Retiree medical access