PHIZENIX · 2 months ago
Business Development Manager – Amazon Connect & AWS CX Solutions
United States
Full-time
Remote
Senior Level
$130K/yr - $150K/yr
7+ years expPhizenix is seeking a driven and dynamic Business Development Manager who will lead sales growth for Amazon Connect and AWS-based CX solutions. The role involves strategic sales leadership, driving revenue by identifying new opportunities, managing the end-to-end sales cycle, and positioning AWS offerings for customer engagement.
Information Technology & Services
Responsibilities
Identify, pursue, and close new business opportunities for Amazon Connect and AWS CX solutions in target industries such as finance, healthcare, retail, and public sector
Work with internal solution engineers and AWS partner teams to develop customized proposals, demos, and presentations tailored to client needs
Build and manage a strong pipeline of enterprise clients, maintaining accurate forecasting and reporting through the CRM system
Conduct discovery sessions with customers to understand their contact center and CX challenges, and align them with AWS-based solutions
Negotiate contracts, manage proposals, and oversee deal closures in collaboration with technical and delivery teams
Develop go-to-market strategies, campaigns, and sales collateral in partnership with marketing and AWS
Maintain relationships with key stakeholders across AWS, clients, and technology partners to expand sales reach and joint engagement opportunities
Qualification
Required
7+ years of experience in B2B sales, business development, or solution selling, preferably in cloud, SaaS, or customer experience technology
Proven track record in selling Amazon Connect, AWS, or contact center solutions (e.g., Genesys, Five9, NICE CXone, Twilio Flex, Avaya Cloud)
Strong understanding of cloud computing concepts (AWS, AI/ML, SaaS, CX technologies)
Exceptional communication, presentation, and negotiation skills with C-level and technical stakeholders
Experience working with or through AWS partner ecosystem is highly desirable
Bachelor's degree in Business, Technology, or a related field
Preferred
Experience in solution-based consultative selling for enterprise technology products
Familiarity with contact center operations, CX transformation, or digital engagement platforms
Exposure to AI-driven CX, chatbots, or self-service automation
AWS certification or sales accreditation is a plus
Company
PHIZENIX
We provide Talent Solutions for the AI Era.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase