GitLab · 2 months ago
Vice President, Business Systems
GitLab is an open-core software company that develops a comprehensive AI-powered DevSecOps Platform. They are seeking a VP of Business Systems to lead the strategic vision and execution of enterprise systems that support global operations, overseeing a team of approximately 60 professionals and driving initiatives that enhance business processes and governance.
Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS
Responsibilities
Develop and execute a comprehensive business systems strategy aligned with GitLab's growth objectives
Define the multi-year roadmap for Sales, Customer, and Finance systems
Lead improvements and evolution of Quote-to-Cash processes and systems
Drive improvements across CPQ, order management, billing, revenue recognition, and collections to deliver seamless experiences while ensuring accuracy and compliance
Architect sophisticated usage-based billing capabilities supporting GitLab's consumption models
Partner with Monetization, Fulfillment, and Revenue Accounting to enable flexible pricing, accurate usage tracking, and automated billing
Champion AI and automation integration across Sales, Customer Success, and Support systems
Identify high-impact use cases, establish governance for responsible AI adoption, and measure business outcomes
Establish enterprise-wide governance frameworks, including architectural standards, integration patterns, data policies, and change control
Design and oversee technical architecture connecting our enterprise applications
Ensure robust, scalable integrations through API-first approaches, optimized data flows, and modern integration patterns
Maintain audit-ready systems with robust controls satisfying SOX requirements
Implement security controls, access management, data governance, and audit capabilities while managing vendor risk and regulatory compliance
Build and inspire high-performing distributed teams of analysts, program managers, developers, and administrators
Foster async-first culture, empower teams through clear frameworks, drive accountability, and develop talent across hybrid insourced/outsourced models
Serve as a trusted technology advisor to the executive team and senior leaders
Translate business requirements into scalable technical solutions and build consensus across the business
Qualification
Required
15+ years of progressive business systems leadership experience with 7+ years managing multi-functional teams in high-growth technology companies
Ability to design system architectures, interpret data flows, evaluate technical scope, and provide technical leadership to engineering teams
Extensive experience with SaaS companies operating subscription and consumption business models at a similar scale and growth stages
Expert knowledge of Salesforce, NetSuite, Zuora Billing/CPQ, Workato (or similar iPaaS), and related GTM/Finance platforms
Proven success implementing Quote-to-Cash processes at scale, including CPQ, order management, billing, revenue recognition, and collections
Experience building usage-based billing systems supporting complex consumption models and tiered pricing strategies
Track record leading AI and automation initiatives within business systems to drive measurable productivity and business outcomes
Strong expertise in SOX compliance and internal controls for business applications in public company environments
Proven ability in establishing systems governance frameworks, architectural standards, and integration patterns across complex portfolios
Exceptional executive presence with the ability to influence C-level stakeholders and build consensus across cross-functional VP-level leaders
Strategic thinker who balances long-term vision with pragmatic execution and thrives in dynamic, fast-paced environments
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Company
GitLab
GitLab is a web-based Git repository manager that offers a variety of features for software development teams.
Funding
Current Stage
Public CompanyTotal Funding
$413.5MKey Investors
ICONIQ GrowthGoogle VenturesAugust Capital
2021-10-14IPO
2019-09-17Series E· $268M
2018-09-19Series D· $100M
Recent News
2026-01-24
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2026-01-22
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