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Yeshiva University · 2 months ago

Casual Staff - Dental Clinical Informatics Trainer/Analyst

New York, NY

Full-time

Hybrid

Senior Level

$70/hr - $75/hr

5+ years exp

Yeshiva University is launching a new DDS program and is looking for a Clinical Informatics Trainer/Analyst to support the dental school's EHR system. This role involves system implementation, user training, and collaboration with faculty and IT to enhance clinical efficiency and ensure high-quality patient care.

EducationHigher EducationUniversities

Responsibilities

Serve as the primary superuser for Dentrix Ascend, ensuring optimal utilization across school clinics

Demonstrated superuser-level experience in an EHR environment, with strong proficiency in documentation, scheduling, and reporting tools

Proven ability to design and deliver engaging training sessions, both in-person and virtually

Provide direct support to faculty, staff, and students for troubleshooting, workflow efficiency, and effective EHR use

Identify, design, and implement workflow and process improvements to enhance clinical efficiency

Test, validate, and implement new features, upgrades, and system integrations

Collaborate with IT and vendors on data transfer, HL7 integrations, and maintenance tasks

Develop and deliver training programs for new hires, existing staff, and students, including onboarding, go-live, and refresher sessions

Create and maintain comprehensive training materials, documentation, and workflow guides

Clearly communicate technical concepts to end-users with varying levels of experience

Create, customize, and manage dashboards, KPI reports, and quality metrics

Support data extraction, import, and validation for compliance and internal reporting

Provide EHR documentation and data for institutional, state, and federal audits

Manage user accounts, access privileges, and configuration settings within Dentrix Ascend

Ensure data security, compliance, and confidentiality of patient and institutional records

Troubleshoot user and technical issues, escalating as necessary to IT or vendors

Partner with clinical leadership to align EHR workflows with accreditation standards and institutional goals

Promote a culture of collaboration, inclusivity, and continuous improvement

Qualification

Dentrix AscendEHR system expertiseData reportingWorkflow optimizationTraining developmentHealthcare IT systemsMicrosoft OfficePublic speakingCommunication skillsProblem-solving skills