Continuous Listening Program Manager jobs in United States
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Pilot Flying J · 2 months ago

Continuous Listening Program Manager

positionKnoxville, TN
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Pilot Company is an industry-leading network of travel centers with a commitment to a people-first culture. They are seeking an experienced Continuous Listening Program Manager to lead and evolve listening programs that ensure team members' voices are heard and drive feedback-based improvements throughout the organization.

Oil and GasTravel
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H1B Sponsor Likelynote

Responsibilities

Manage high visibility global listening programs, including engagement, onboarding, and other surveys
Stay up to date with industry trends and best practices in employee listening to contribute to creating and maturing our overall strategy
Work with key stakeholders to understand Listening goals and jointly develop content and methodology to ensure actionable information is collected
Serve as internal expert on our survey platform (Qualtrics). Partner with HRIS team to utilize this platform to author and distribute surveys
Analyze feedback within the platform and create summary dashboards, reports, and presentations to communicate findings and insights to the stakeholders
Partner with the broader People Insights and other teams (e.g., Talent Development, DEIB, Consumer Insights, etc.) to synthesize data sources to ensure insights are holistic
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned

Qualification

Employee survey managementQualtricsData analysisStakeholder engagementIndustrial/Organizational Psychology

Required

Five or more years of relevant experience (including managing employee survey programs)
Bachelor's degree or higher in Industrial/Organizational Psychology or similar field, or equivalent related work experience

Benefits

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

Company

Pilot Flying J

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Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members.
dateFounded in 1958
location
Knoxville, Tennessee, USA
people-size10001+ employees
web-link
http://www.pilotflyingj.com

H1B Sponsorship

Pilot Flying J has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (48)
2023 (28)
2022 (29)
2021 (40)
2020 (11)

Funding

Current Stage
Late Stage
Total Funding
$1.48M
Key Investors
U.S. Department of AgriculturePennDOTIllinois Environmental Protection Agency
2025-01-10Grant· $0.19M
2023-08-15Grant· $0.81M
2023-06-05Grant· $0.48M

Leadership Team

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Joe Lillo
Chief Financial Officer
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Amanda Whitlow
Director, Human Resources Business Partner
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Recent News

Business Wire
Pilot's New App Update Keeps Drivers Moving
2026-01-08
Business Wire
Pilot Makes Every Mile Merrier With Nostalgic Treats, Festive Coffees and the Ultimate On-the-Go Holiday Gift Guide
2025-11-20
DBusiness Magazine
General Motors in Detroit Reports $48.6B in Q3 Revenue
2025-10-22
Company data provided by crunchbase