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Quince · 2 months ago

Principal UX Designer

Palo Alto, California, United States

Full-time

Onsite

Lead/Staff

$240K/yr - $260K/yr

8+ years exp

Quince is a tech company disrupting the retail industry by focusing on sustainability and quality at low prices. They are seeking a Principal UX Designer to lead the UX vision and design for their e-commerce experiences, collaborating closely with leadership and driving user testing and experimentation.

Retail

Responsibilities

Define and drive UX vision across key product surfaces (web, iOS, Android, B2B, and international)

Lead end-to-end design for core e-commerce experiences — from browsing and PDPs to cart, checkout, and order management — ensuring every touchpoint feels effortless, cohesive, and premium

Design for a modern luxury brand — bringing aesthetic sensibility and restraint to digital experiences that convey quality and trust

Partner closely with leadership (President, VP of Product, VP of Engineering, and cross-functional leads) to align UX strategy with business goals

Introduce and operationalize user testing; define a scalable process for validation, iteration, and insight sharing

Partner with Product and Analytics to drive experimentation and A/B testing, translating learnings into measurable UX and conversion improvements

Improve and evolve our design system — refining components, documentation standards, and processes for implementation, iteration, and upkeep

Help establish a foundation for micro-interactions and motion as part of our UX language, introducing this mindset to the broader team

Collaborate cross-functionally to balance experimentation, data, and design excellence

Provide mentorship and feedback to other designers, raising the craft and consistency of the team’s work

Qualification

Product design experienceE-commerce designUX systems expertiseFigma best practicesUser research experienceMobile design (iOS + Android)End-to-end e-commerce journeysMicro-interactions designCuriosity about AI in designCommunication skills

Required

8+ years of product design experience, including e-commerce or consumer-facing platforms

Proven experience designing for both web and mobile (iOS + Android)

Deep expertise in UX systems, scalable component libraries, and Figma best practices

Strong understanding of end-to-end e-commerce journeys (shopping, cart, checkout, and post-purchase flows)

Experience running or collaborating on user research and usability testing

Sharp aesthetic sensibility — you can design for a luxury brand and know the difference; you understand how to express craftsmanship, simplicity, and sophistication through digital design

Thoughtful about micro-interactions, motion, and the small moments that elevate usability and delight

Curiosity and a strong point of view on how to incorporate AI into the design process — for efficiency, exploration, and insight generation

Excellent communication and storytelling skills; able to influence and inspire cross-functionally and at the leadership level