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Framebridge · 1 month ago

Retail Part Time Keyholder: McLean

McLean, VA

Part-time

Onsite

New Grad, Entry Level

Framebridge is a company disrupting the custom framing market by providing a delightful customer experience. As a Retail Keyholder, you will be responsible for offering exceptional customer service, training team members, and ensuring operational excellence in retail stores.

E-CommerceHome DecorInternetRetail

Responsibilities

Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores

Support onboarding and training great retail team members

Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met

Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members

Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same

Answer questions and troubleshoot issues using sound judgment

Offer suggestions to innovate and improve our retail experience

Help Framebridge deliver on our 100% happiness guarantee

Work a flexible schedule including evenings and weekends that meet the needs of the business

Qualification

Customer serviceRetail experienceCommunication skillsProblem-solving skillsInterest in designInterpersonal skillsTime-managementOrganizational skillsAdaptability