Apply on Employer Site

Secure Future Tech Solutions · 2 months ago

Video and Telecom Installation Technician

Warwick, RI

Full-time

Onsite

Mid Level

3+ years exp

Secure Future Tech Solutions is an award-winning IT industry leader, specializing in servicing small to medium sized businesses in Southern New England for over 30 years. They are currently seeking a Video and Telecom Installation Technician to join their team, responsible for installing and servicing various telecom and security systems while maintaining high customer satisfaction.

Cloud ComputingComputerInformation TechnologyNetwork Security

Responsibilities

Required: 3-5 years of relevant work experience

Knowledge of Exacq, Axis, Salient and Brivo systems including NVRs, Analog and IP Cameras, Access Control Hardware and Software, and other security equipment

Installation of panels, controllers, card readers, sensors, IP video cameras and head end equipment

Installing devices such as electronic locks, motion detectors a plus

Knowledge of Firewall rules and Antivirus, cloud-based security software a plus

Programming camera systems and components; testing and demonstrating/commissioning systems

Establishing installation plans and complete system installations on time

Install and check systems, documenting wiring and device changes on job and project drawings as required

Ability to work on ladders, lifts and bucket trucks to install and service devices

Working and coordinating directly with building contractors and customers

Develop and maintain good rapport with clients and internal teams

Problem solving skills in the field to keep project schedules on time

Report any unforeseen problems to the Project Manager and/or Salesperson to maintain the highest level of customer satisfaction

Complete time sheets and other documentation on daily basis

Train helpers and other installers to ensure that they are following proper installation procedures and best practices

Excellent time management, planning and forward-thinking skills

Self-motivated and a professional attitude

Excellent communication and listening skills

Highly motivated individual that is purpose-driven with a desire to contribute to the success and direction of the team

Willingness to learn and desire to enhance skill set

Possess strong customer service skills and phone skills

Ability to work independently and be a team player

Maintain strong attention to detail in high-pressure situations

Excellent communication skills (written and oral)

Function as a subject matter expert in all required technical areas

Qualification

Exacq systems knowledgeIP Cameras installationAccess Control HardwareFirewall rules knowledgeCloud-based security softwareRI Telecommunications LicenseCustomer service skillsProblem solving skillsCommunication skillsTime management skills

Required

3-5 years of relevant work experience

Knowledge of Exacq, Axis, Salient and Brivo systems including NVRs, Analog and IP Cameras, Access Control Hardware and Software, and other security equipment

Installation of panels, controllers, card readers, sensors, IP video cameras and head end equipment

Installing devices such as electronic locks, motion detectors

Knowledge of Firewall rules and Antivirus, cloud-based security software