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TrueCare · 2 months ago

Health Partner II - Internal Applicants Only

Oceanside, CA

Full-time

Onsite

Entry, Mid Level

$27.38/hr - $39.70/hr

2+ years exp

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. The Health Partner II is responsible for teaching patients about behaviors that promote health and wellness and helping the healthcare team maintain positive relationships with patients through ongoing support.

Hospital & Health Care

Responsibilities

Provide pre- and post- care instructions to patients according to TrueCare Policies and Procedures and in direct correlation to provider orders and a defined plan of care

Work in collaboration with all members of the health care team to determine appropriate plan of care for patients based on their individual care needs

Participate in daily team huddles to manage patient flow during appointment times

Interview and evaluate patients for individual educational needs, as determined by the care team, to support chronic care issues as well as complicated acute medical concerns

Provide educational support to the Health Partner I in managing patient care

Review care plans/self-management plans with patients to ensure the plan of care is being carried out (e.g., for a diabetic, labs and eye and foot exams are completed within appropriate intervals)

Lead group educational classes for patients on topics designated by the health care team

Initiate and/or collaborate in policy and procedure development related to patient and staff education

Participate in case conferences, as directed

Participate in population health initiatives, as directed

Participate in periodic meetings and educational updates, as appropriate

Qualification

Medical Assistant experienceHealth educationMedical terminologyElectronic Health RecordsMotivational interviewingTeam Based CareMicrosoft Office proficiencyHealth Coach CertificationBilingual in EnglishSpanish

Required

High school diploma or equivalent

Graduate of an accredited Medical Assistant Program

Successful completion of a Team Based Care Cohort

Two(2) years' experience as a Medical Assistant, with at least one (1) year of experience providing health education to patients

Knowledge of medical terminology, medical laboratory procedures, normal human anatomy and physiology, chronic health care conditions and healthcare operations and work flow

Demonstrated ability to perform motivational interviews

Computer proficiency, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook and Word