Panoptyc · 1 month ago
Product Manager - Retail Operations
United States
Full-time
Remote
Senior Level
$15/hr - $15/hr
5+ years expPanoptyc is a company focused on reshaping retail security, and they are seeking a customer-obsessed Product Manager to drive new go-to-market opportunities in retail. The role involves transforming customer insights into actionable plans, managing stakeholder relationships, and leading product strategy and team collaboration to ensure successful product rollouts.
Artificial Intelligence (AI)ElectronicsInformation Technology
Responsibilities
Customer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)
Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
Partnering with technology teams: You’ll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities
Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations
Qualification
Required
5+ years Product Management experience (3+ years B2B/enterprise)
Proven track record launching and scaling successful products
Experience leading Product Designers and partnering with engineering
Strong agile/scrum and sprint-based delivery experience
Excellent stakeholder management across organizational levels
Exceptional communication skills with ability to influence without authority
Technical acumen to discuss concepts with engineering teams
Demonstrated customer obsession and analytical skills
Preferred
3+ years experience designing and refining workflows for human backoffice teams
Retail industry experience, particularly operations or store management
Background with Loss Prevention teams and retail security
Knowledge of retail systems (POS, inventory management)
Experience with video analytics or AI-powered retail solutions
Proficient using AI tools for visualizing ideas, prototyping and refining product specifications
Experience with Computer Vision based solutions
Benefits
Full remote work flexibility with a dynamic, global team
Opportunity to work with cutting-edge data tools and technologies
Company
Panoptyc
Panoptyc is an artificial intelligence that provides micro market theft detection.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mac Bolak
Founder, CEO
Company data provided by crunchbase