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Spot Freight · 1 day ago

Account Manager

Tampa, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Spot Freight is a logistics company that provides tools for tackling industry challenges. The Account Manager role involves leveraging Spot’s services to nurture customer relationships, manage accounts, and drive business growth through effective communication and operational efficiencies.

Logistics

H1B Sponsor Likely

Responsibilities

Understand prospective clients’ unique shipping requirements, and effectively manage a consistent sales pipeline through cold calls and consistent communication

Design and execute a unique customer strategy for each account that provides continuous, profitable growth opportunities while honoring our commitment to never give back freight

Serve as a consultative resource to customers regarding service offerings, market trends, industry standards, and effectively provide quotes considering all variable factors, proactively develop strategies and solutions that address each client’s unique challenges

Maintaining operational efficiencies for customer’s freight through; load building, scheduling, issue escalation, and capacity securement. Work with Carrier Sales to secure the best viable options; call carriers to get additional options and track when necessary

Achieve and exceed monthly sales margin and revenue expectations and ensure customer service levels and KPIs are met

Proactively communicate with customers to fulfill commitments, exceed service expectations, and investigate and facilitate the resolution of customer problems with shipment/deliveries

Qualification

Sales experienceCustomer service experienceLogistics industry knowledgeNegotiation skillsProblem-solving abilityOrganizational skillsAdaptability

Required

Bachelor's degree

2 years of sales and customer service experience required

Preferred

Knowledge in the logistics industry preferred

Benefits

Full Medical, Dental & Vision benefit options

PTO

Company

Spot Freight

Glassdoor3.2

The industry leader in logistics services,

Founded in 2009

Indianapolis, Indiana, USA

201-500 employees

https://spotinc.com

H1B Sponsorship

Spot Freight has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)