Capital One · 2 months ago
Learning Design Manager | Readiness & Associate Experience
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, is seeking a Learning Design Manager to lead a team of instructional designers. This role involves creating custom learning strategies, delivering engaging learning experiences, and measuring their effectiveness to support the Retail Bank teams.
BankingCredit CardsFinanceFinancial Services
Responsibilities
Develop your team to be well rounded learning professionals through business acumen, design integrity, tools and technology, adult learning theory, and professional skills
Keep a pulse on team’s capacity and prioritization to effectively delegate work and communicate expectations with partners about deliverables
Be in sync with business cycles and dynamics to anticipate learning needs, make informed decisions, and make proactive recommendations
Use data driven insights to identify and communicate team impact and make recommendations on future learning strategy
Work with other learning leaders to identify opportunities for efficiencies throughout the learning design process or by leveraging existing materials
Collaborate with other learning leaders to establish processes, norms, and best practices across teams that support collaboration and learning design excellence
Qualification
Required
High School Diploma, GED or equivalent certification
At least 2 years of experience in people leadership
At least 3 years of experience in client facing consulting
At least 5 years of experience as a Learning Designer, designing learning experiences across digital and in-person learning environments
At least 1 year of experience in learning strategy creation
Preferred
1+ years experience working in a call center environment
1+ years experience working in a customer facing environment
1+ years experience in change management
2+ years of experience in learning strategy creation
1+ years experience with multi-modal learning strategies
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
2026-01-11
2026-01-11
Business Standard India
2026-01-11
Company data provided by crunchbase