TriWest Healthcare Alliance · 3 weeks ago
Manager, Data Operations (Data Analytics & Reporting)
TriWest Healthcare Alliance is dedicated to connecting America’s heroes to healthcare in their communities. The Manager of Data Operations is responsible for ensuring the reliability and accuracy of data across the enterprise, leading a team that manages data pipelines, analytics workloads, and ad-hoc data requests.
Health Care
Responsibilities
Oversee daily data operations, including job execution, monitoring, and incident response across cloud and on-prem platforms
Maintain data pipelines that support enterprise reporting, dashboards, and analytics use cases
Ensure reliability and timeliness of recurring data loads, extracts, and transformations
Manage SLAs and uptime for data delivery across multiple systems and domains
Coordinate and prioritize ad-hoc data and reporting requests from business units
Ensure proper intake, tracking, and fulfillment of one-off or urgent data needs
Partner with Data Engineering and Analytics teams to balance ad-hoc and scheduled workloads
Establish repeatable processes to convert frequent ad-hoc requests into automated or self-service solutions
Lead a team of data engineers and data analysts
Provide mentoring, coaching, and performance management
Foster collaboration between Operations, Engineering, and Analytics teams
Promote a culture of ownership, reliability, and continuous improvement
Implement tools and processes for pipeline orchestration, alerting, and error handling
Drive automation to reduce manual effort and improve data delivery efficiency
Collaborate with Data Architecture and Governance to enforce standards and best practices
Contribute to capacity planning, change control, and release management
Partner with Data Governance and Quality teams to ensure accuracy and integrity of critical datasets
Develop and enforce operational documentation, runbooks, and escalation processes
Support audits, compliance reviews, and data retention policies
Performs other duties as assigned
Regular and reliable attendance is required
As needed, assist with application development
Qualification
Required
Bachelor's degree in Computer Science, Business, or a related field, or equivalent experience
U.S. Citizen
Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
7+ years of experience in data engineering, analytics operations, or related roles
3+ years of experience formally leading data teams or managing data operations
Proficiency with SQL, Python, and at least one modern data platform (Azure, AWS, GCP)
Strong understanding ETL/ELT tools (ADF, Databricks, Snowflake, Airflow, or similar)
Strong understanding of BI and analytics tools (Power BI, Tableau, or similar)
Familiarity with CI/CD, DevOps, and data workflow automation concepts
Excellent communication skills, with the ability to manage technical and non-technical stakeholders
Preferred
Experience working in high volume data throughput environment with 24x7 processing
Experience with Healthcare data
Experience with Cloud based systems, preferably Azure
Knowledge of SQLServer and Snowflake
Benefits
Medical, Dental and Vision Coverage
Paid time off
401(k) Retirement Savings Plan (with matching)
Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
Tuition reimbursement
Paid volunteer time
Company
TriWest Healthcare Alliance
TriWest Healthcare Alliance - Serving Those Who Serve. At TriWest, we honor the sacrifice and service of our nations military families by
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-30Debt Financing
Leadership Team
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