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Wawa, Inc. · 2 weeks ago

Senior Supervisor of Building Management Systems

Media, PA

Full-time

Onsite

Senior Level

6+ years exp

Wawa, Inc. is dedicated to improving daily life through its team of caring associates. The Senior Supervisor of Building Management Systems is responsible for the strategic direction and daily operations of the Building Automation System, managing relationships across various departments to enhance facility repair decisions and overall efficiency.

CoffeeCustomer ServiceFood and BeverageOil and GasRetail

Hiring Manager

Christina Ennis,CDR

Responsibilities

Develop direction and utilization protocol to leverage benefits from BAS and support Facilities objectives to improve quality, service timeliness (SLA) and reduce cost

Provide direction for the BAS retrofit program. Deliver expected financial benefits and outcomes

Collaborate with Information Technology and External Partners to redesign and continuously improve the BAS platform and leverage decision making value from data gathered. Lead cross-functional teams, including Retail Fuel, Fuel Supply, external vendors, Contact Center and QA to achieve corporate objectives

Manage the development of scripts and the performance of system level testing for new features, enhancements, upgrades and new technology to support/improve the systems and processes

Manage vendor performance and utilization of facilities systems in order to ensure they provide timely cost-effective service. Take corrective action if service levels are not meeting expectations. Negotiate contracts to obtain the best pricing and service. Track work order cost and count, ensure systems are working properly through investigation of work and follow up with vendor

Facilitate requirements gathering tasks. Analyze requirements for system enhancements and modifications. Facilitate the documentation of business requirements. Research and analyze options; recommend solutions and write functional specifications

Manage field and office resources to ensure proper and cost effective system function

Collaborate with BAS Integrator and manage them to make adjustments to maximize system settings in order to assist issue resolution prior to dispatch

Manage relationships and communication plans with external vendors, developers and internal Wawa departments (Contact Center, M&M, Facilities, Retail Implementation, Construction and Fuel Supply). Support understanding and utilization of BAS generated data to improve business operations

Develop external peer network and research new technology feasibility

Collaborate with the Manager of Facilities Technology & Processes to direct and manage resources to analyze and fully utilize the information gathered by BAS. Work with analysts to communicate results with summary and recommendations on a periodic basis, or as requested

Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support, opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions

Qualification

Building Automation SystemMechanicalElectrical SystemsVendor ManagementMicrosoft Office SuiteNiagara AXAnalytical SkillsCustomer ServiceLeadershipCommunication SkillsNegotiation Skills

Required

Bachelor's degree in Engineering, Mathematics, and/or Science or equivalent experience in a related field preferred

6+ years of supervisory experience within a related technical discipline

Minimum three (3) years of experience with building, mechanical and electrical systems with understanding of building equipment control and the ability to understand blue prints and technical drawings

Competent in Microsoft Office Suite and corporate software packages (SAP)

Ability to work well individually as well as in a team environment

Excellent oral and written communication skills

Excellent customer service skills

Ability to work with little or no supervision

Detail oriented and excellent organizational skills

Excellent analytical and problem solving skills

Ability to handle multiple projects simultaneously and independently

Excellent interpersonal and negotiating skills

Proven self-starter with demonstrated ability to make decisions

Excellent leadership skills

Ability to manage budget and external vendor network

Periodic overnight travel required

24/7 on call support, based on business needs

Preferred

Experience with Niagara AX preferred

Company

Wawa, Inc.

Glassdoor3.8

Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C.

Founded in 1902

Glen Riddle Lima, Pennsylvania, USA

10001+ employees