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Chase · 2 months ago

Director of Product, Jobs and Work Architecture

1111 Polaris Pkwy, Columbus, OH, 43240, US

Full-time

Onsite

Director/Executive

$180K/yr - $285K/yr

8+ years exp

Chase is a leading financial services firm, and they are seeking a Director of Product for their Total Rewards Product team. This role involves leading the development of innovative products and features to enhance employee experiences, while also transforming the organization’s job architecture and skills mapping processes.

BankingFinancial Services

Responsibilities

Develops and oversees the product roadmap, vision, development, execution, risk management, and business growth targets for products that support future of job architecture and skills mapping within the organization

Leads the product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth

Leads, coaches and mentors a product team on best practices, such as service blueprints, solution generation, market research, storyboarding, and product delivery, enabling them to effectively deliver on objectives

Owns product performance and is accountable for investing in enhancements to achieve business objectives

Monitors market trends, conducts competitive analysis, and identifies opportunities for product improvement and evolution that identify emerging trends in job architecture, skills taxonomies, and talent management

Gathers and analyze user feedback along with internal and market data to drive continuous improvement and innovation in job architecture and skills domain

Direct and partner with cross-functional teams, including business, technology, product, data, design, corporate, legal, regulatory, and operations, to design, build, launch new tools, frameworks, or platforms that streamline job architecture updates and skills mapping

Define clear product goals, objectives and key results, while identifying risks and developing mitigation strategies

Communicates the vision, strategy, and progress around jobs and related skills products to stakeholders at all levels, building consensus and alignment around shared goals

Leads within a highly complex, and rapidly changing environment including across the legal and regulatory space, demonstrating a willingness to roll up your sleeves and pitch in wherever necessary to ensure great employee experiences and compliance

Qualification

Product managementJob architectureData analyticsAI integrationPeople managementCross-functional collaborationAnalytical acumenKPI trackingMarket researchRisk managementCommunicationCustomer focus

Required

8+ years of experience or equivalent expertise in product management, leading across strategy and delivery of products or technology applications

5+ years of people management experience; proven ability to lead, motivate, develop and inspire teams

Extensive knowledge of the product development lifecycle and experience with technical & experience design, and data analytics

Proven ability to influence the adoption of key product life cycle activities including ideation, discovery, requirements definition, strategic development, and overall value management

Strong analytical skills and experience with data-driven decision-making

Excellent communication and interpersonal skills, with the ability to influence and collaborate across a diverse leadership group and with cross-functional teams

Passion for understanding customer needs and delivering exceptional user experiences

Demonstrated experience in defining and tracking key results (KRs) and key performance indicators (KPIs) to measure the success of products and related initiatives, with the ability to use data to make informed decisions and optimize strategies

Proven experience in working with cross-functional teams, including engineering, design, legal & regulatory, marketing, and operations to manage bottlenecks, provide escalation management, and ensure successful product development and launch

Preferred

Experience in integrating AI technologies into product development, with a focus on improved end user experiences and driving efficiencies while reducing operational risk

Preferred experience supporting global products and requirements within a globally matrixed, regulated organization with a proven ability to represent and navigate across senior executives across functions

Experience in job architecture, job design, and/or skills strategy

Knowledge of Oracle HCM (Human Capital Management)

Analytical acumen, with the ability to derive insights from data sets to help drive strategy and experience

Experience in large scale workforce transformation