Travelers · 22 minutes ago
Risk Control Account Consultant, Boiler and Machinery
Alpharetta, GA
Full-time
Hybrid
Mid Level
$99K/yr - $163K/yr
3+ years expTravelers is a leading property casualty insurer with a commitment to customer care and innovation. The Risk Control Account Consultant will manage the delivery of Boiler and Machinery Risk Control services to large account clients, providing technical advice and developing service proposals to meet client needs.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography
Serve as resource to business partners in development of insurance deal and account retention strategies
Consult with clients on strategies for controlling hazards to reduce or prevent losses. Influence clients to implement recommendations. Develop comprehensive plan for services to be delivered, appropriate resources to be used, and pricing approach. Negotiate with and manage client expectations to achieve appropriate balance between service and cost
Estimate engineering expense on large schedule accounts by researching jurisdictional databases and websites, comparing existing account workloads, and soliciting input from local consultants and managers
Design and document Engineering Service Instructions for assigned accounts. Coordinate contact information, inspection procedures and report distribution in accordance with client expectations. Monitor account for level of risk control, status of recommendations, report quality, internal and vendor services. Ensure appropriate resources are available
Serve as B&M liaison to support our other business segments, for both RC and underwriting staff. Coordinate joint visits and provide B&M expertise
Build and maintain productive relationships with underwriting and service teams assigned to the business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients
Maintain current knowledge of Risk Control service products. Work with client on the application of Risk Control service products that will result in loss reduction and/or achieving client risk management goals
Perform other duties as assigned
Qualification
Required
Bachelor's degree in related field
Possess National Board 'Inservice Commission.'
Relationship management skills, service proposal and stewardship presentation skills
Experience providing technical training
Must have relationship management skills, service proposal and stewardship presentation skills, and be capable of providing technical training
Three years of experience in the boiler and machinery industry or a related field, such as plant engineering, power generation, manufacturing operations or maintenance, or equivalent military experience
Valid driver's license
Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable
Demonstrates a basic understanding of mechanical and electrical principles as they relate to equipment breakdown insurance coverages
Possesses a basic knowledge equipment maintenance practices
Has mastered Risk Control computer systems applications relevant for their area
Demonstrates a thorough understanding of equipment breakdown insurance
Understands Commercial Lines insurance products
Fully understands Risk Control performance standards
Fully understands Risk Control's service products
Knows and understands the business plans for Boiler's marketing unit
Balances customer expectations and expense constraints
Builds credibility with internal and external customers
Creates customer satisfaction through communication with the client and proper application of risk control services
Negotiates effectively on price and service issues
Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge
Influences others to take action on recommendations
Listens effectively
Strong interpersonal skills
Strong written and verbal communication skills
Identifies loss trends and opportunities to apply Risk Control services
Makes sound judgments about appropriate service levels for customers
Effectively assesses resource requirements
Continually assesses workload in light of business priorities; directs own efforts accordingly
Identifies methods for improving personal productivity
Preferred
ARM or other appropriate professional designation preferred
National Board Inservice commission preferred
National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred
Benefits
Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President, Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
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