Northern Trust · 2 months ago
Business Analyst (IT) (contract)
Northern Trust is looking for a Business Analyst to join its ITSM Metrics & Analytics team. This role involves business analysis and the design of custom developed Business Intelligence data products using Microsoft's Power BI, while ensuring all business and technical requirements are met.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Interface with ServiceNow product teams both on-shore and offshore to design solutions to meet their needs
Serve as a primary liaison between ServiceNow product teams and the Power BI development team
Translate portions of ServiceNow product roadmaps into Features and User Stories
Manage Features, User Stories, and Defects in Azure DevOps
Communicate status (written and verbal) to relevant stakeholders
Qualification
Required
Business analysis, requirements, design of custom developed Business Intelligence data products using Microsoft's Power BI product
Interface with ServiceNow product teams both on-shore and offshore to design solutions to meet their needs
Serve as a primary liaison between ServiceNow product teams and the Power BI development team
Translate portions of ServiceNow product roadmaps into Features and User Stories
Manage Features, User Stories, and Defects in Azure DevOps
Communicate status (written and verbal) to relevant stakeholders
Agile Methodology
Excellent communication, interpersonal and organizational skills
Strong analytical and problem solving skills
Ability to work both independently and in mixed onshore/offshore teams
A positive goal orientated attitude with a focus on delivery
Preferred
Familiarity with ITIL/ITSM processes: Change, Incident, Problem, CMDB, SAM, HAM
Azure DevOps for work item and backlog management
Technical skills focusing on ServiceNow, SQL, BI/visualization tools (Power BI, Tableau, etc)
Prior experience performing in a BA role is recommended but not required, preferably involving ITSM processes and/or developing Business Intelligence data products
Benefits
Optional benefits offering includes medical, dental, vision and retirement benefits via Hiregenics
Company
Northern Trust
Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, fiduciary and banking.
H1B Sponsorship
Northern Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (180)
2024 (203)
2023 (102)
2022 (74)
2021 (298)
2020 (83)
Funding
Current Stage
Public CompanyTotal Funding
$1.25B2025-11-20Post Ipo Debt· $1.25B
1978-01-13IPO
Leadership Team
Recent News
Business Wire
2026-01-16
2026-01-16
Business Wire
2025-12-18
Company data provided by crunchbase