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Formerly SCApath LLC - We are now Spinnaker SCA · 2 months ago

Softeon Warehouse Management Technical Consultant (WMS)

New York, NY

Full-time

Onsite

Mid, Senior Level

$70K/yr - $230K/yr

4+ years exp

Spinnaker SCA, a Publicis Sapient company, is a supply chain consultancy that designs and delivers smarter supply chains. They are seeking a Softeon Warehouse Management Technical Consultant to lead client-facing design and implementation efforts in warehouse operations and automation.

ConsultingSupply Chain ManagementWarehousing

Responsibilities

Identify project requirements by interviewing customers and stake holders; analyzing operational processes and implemented technical solutions (Warehouse Management Systems, MHE/Automation, RF, Printing and Shipping Solutions); determining project objectives; documenting results; preparing findings and follow-ups

Develops solutions to problems by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications

Possess and apply broad knowledge of principles, practices, and procedures of a particular product or platform to the completion of moderately complex assignments

Perform detailed design for client specific enhancements

Works with customers to test and implement interfaces between Client’s WMS and external systems

Work directly with the customer project team during configuration, testing, training, and implementation. Leads parts of the CRP or functional reviews of WMS

Perform professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Identifies problems and possible solutions and takes appropriate action to resolve

Work independently on larger, moderately complex projects/assignments that have direct impact on department and are results. Receives guidance only on unusual complex problems or issues

Implement prototype solutions then validates and verifies results by completing tests

Prepare customers to use system by conducting training: developing SMEs and assisting with End-User development

Prepare reports by collecting, analyzing, and summarizing information

Maintain and shares professional and technical knowledge with clients and peers

Contribute to team effort by accomplishing related results as needed

Collaborate and produce deliverables and client collateral to include: Solution Summary Documents, Process descriptions and diagrams, High-level system context diagrams, Configuration plans, Conversion plans, Training plans, Cut-over plans, Training Job Guides, QRGs, SOPs

Qualification

Softeon WMS experienceSQL (Oracle preferred)ZPL for labelsIntegration protocolsBusiness Process DefinitionFunctional FlowsRoot Cause AnalysisWMS application integrationBI/BA toolsProblem resolutionLean opportunitiesSafety complianceLeadership skillsCommunication

Required

A bachelor's degree or equivalent experience in a relevant field is required. Equivalent experience includes a proven track record of skills, professional accomplishments, or training related to the role

Strong WMS Experience

Experience with SQL (Oracle preferred)

3 years of experience with ZPL for labels

Experience using integration protocols (WebService, SQL, XML, etc.)

Provides senior level design for client specific enhancements

Proactively troubleshoots and resolves issues that arise during the implementation

Experience working in a client/customer facing role within a supply chain or software organization

Experience in Business Process Definition, Support, and Design

Functional Flows

Process Descriptions

Future State Models

Root Cause Analysis

Minimum 4 years of Softeon WMS utilization experience and integration with other process areas

Tier 1 or Tier 2 WMS experience

WMS application to support warehouse operations

WMS application integration to various 3rd party softwares such as: ERPs, OMS, WCS, WES, etc

Printing solutions: documents and labels

Shipping solutions: Fedex, UPS, USPS, DHL, freight carriers

Past experience as a Softeon WMS SME with knowledge of Inbound Processing, Outbound Processing, Physical Inventory, RF Transactions, cycle counting, general warehousing, and MHE/Automation integration

Set-up

Configuration

Day-to-day Support

Strong experience working in warehouse and fulfillment operations with a keen sense of: Lean opportunities, Best practices, Safety, Regulatory compliance

Strong leadership skills with past experience in leading workstreams and teams in problem resolution, new development of processes, and implementation of WMS application, modifications, or extensions

Strong experience in BI/BA tools, reports, and dashboards

Understanding of data and system integration tools, methods, and platforms

Excellent verbal and written communication and presentation skills

Preferred

Relevant Softeon WMS experience

Omni-channel distribution: store and e-commerce

SQL (Oracle)

Excel

Reporting packages/tools

Past system implementation experience: WMS, Order Management, ERP, Automation

Company

Formerly SCApath LLC - We are now Spinnaker SCA

Spinnaker SCA is a leading supply chain services firm providing End-to-End Supply Chain Strategy, Planning, and Execution Consulting services, based in Boulder, CO.

Founded in 2021

Denver, Colorado, USA

11-50 employees