Achievers Network ยท 2 months ago
ADMINISTRATIVE SERVICES SUPPORT
Cincinnati, OH
Full-time
Onsite
Senior Level
5+ years expAchievers Network is seeking an Administrative Services Officer to provide administrative and financial project support for executive management. The role includes managing confidential information, coordinating projects, and ensuring quality customer service to visitors and clients.
Non-profit Organization Management
Responsibilities
Perform accurate and detailed administrative support activities related to storing, retrieving, and integrating information for dissemination to staff and clients
Provide DATA entry support for all GCMI CRM systems and Reporting systems
Organize and maintain paper and electronic files; manage projects; conduct research
In addition, disseminate information by using the telephone, mail services, Web sites, and e-mail
Greet, respond to, and/or direct customers or visitors to appropriate departments in a professional and timely manner
Screen incoming telephone calls to promptly relay messages and distribute information appropriately and professionally
Plan and coordinate meetings and arrangements for Executive Director
Assure confidential and discreet handling of all company business including but not limited to customer, staff, and vendor, financial and organizational matters
Review and compare financial reports, providing feedback to management with any significant changes, errors, and/or omissions
Demonstrate a high level of software computer expertise to produce advanced level reports; create spreadsheets; compose correspondence; manage databases; and create presentations, reports, and other documents or business materials
Coordinate, organize, and identify resources to keep assigned projects on schedule and bring about the successful completion of project goals
Support the preparation of reporting needed for GCMI Funding sources as needed
Help track and manage deadlines for all GCMI Annual renewal and certification(s) of all memberships, reporting, contracts, etc
Work w/ marketing representative or contractor, on GCMI marketing of loan clients, website changes, updates, etc. Help collect and edit material for marketing
Support GCMI Staff with collection and creation of social impact information for loan clients, investors, GCMI Board of Directors, and staff
Draft materials for Board Meetings, and presentations under the direction and authority of the Executive Director
Process and distribute all incoming and outgoing mail
Assists GCMI Staff with administrative paperwork as assigned
Support and Process all Accounts Payable and Receivables
Help manage and maintain all client Files on CRM systems
Maintains a professional office environment
Follows GCMI policies and procedures, performs an annual review of all policies and procedures for GCMI w/ the exception of the Lending Department; upholds company values; exhibits respect and sensitivity for cultural differences; promotes a harassment-free work environment
Research and data collection
Performs other duties as assigned
Qualification
Required
Associate's degree in Business or Office Systems (or equivalent) strongly preferred
A minimum of 5 years related office work experience working with senior-level management
Must have highly developed PC skills including: Microsoft Office Word, Excel, PowerPoint, and Outlook
Must be familiar with Google suite of services (Google Docs, Surveys, etc)
Ability to operate a variety of office equipment including printers, fax machines, photocopiers, scanners, and videoconferencing, and telephone systems
Is consistently at work and on time
Ensures work responsibilities are covered when absent
Must be flexible to deal with work schedule changes due to unexpected events
Preferred
An equivalent combination of related work experience and education will be considered
Work experience in commercial/small business banking industry or financial setting is highly desirable but not required
Preferred proficiencies at using desktop publishing software and digital graphics to create spreadsheets; compose correspondence; manage databases; and create presentations, reports, and documents
Benefits
Health
Dental
Vision
Life Insurance
Retirement plan w/ company match for all qualifying employees
Company
Achievers Network
Black Achiever is a group dedicated to connecting African American professionals. We believe you can accomplish more together than you can by yourself.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Michael Moore
President/CEO
Company data provided by crunchbase