Quest Aviation, Inc. · 4 months ago
Order Processing Specialist
United States
Full-time
Remote
New Grad, Entry LevelQuest Aviation, Inc. is a company operating in the airline and aviation industry, and they are seeking an Order Processing Specialist to manage the full lifecycle of aviation service orders. This role involves ensuring accurate and timely processing of orders while maintaining compliance with company policies and collaborating with various internal teams and external partners.
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Responsibilities
Receive and enter service orders for charter flights, aircraft support, maintenance scheduling, and parts sourcing with attention to detail
Validate order information— confirming client details, service requirements, and approval documentation—before submitting to relevant departments
Generate order confirmations, updates, and status notifications for internal stakeholders and external clients
Track and monitor open orders through execution, updating systems accordingly and flagging delays or discrepancies to supervisors
Collaborate with departments such as Flight Operations, Maintenance, and Dispatch to prioritize tasks and resolve order-related issues
Prepare daily and weekly reports on order volumes, fulfillment timelines, and bottlenecks to inform management decisions
Identify and recommend workflow improvements to streamline order processing and enhance team productivity
Maintain organized physical and digital records of all order transactions, ensuring quick retrieval and audit-readiness
Qualification
Required
High school diploma or equivalent required
Previous experience in order processing or operations coordination—aviation industry experience is an asset
Exceptional accuracy and organizational aptitude, with strong data entry skills
Proficiency in office software (e.g., MS Excel), order-management systems, and internal aviation tools
Excellent communication—written and verbal—and ability to collaborate under pressure
Resourceful problem-solving skills with a proactive mindset toward continuous process improvement
Preferred
Associate's or Bachelor's degree in aviation, logistics, or business administration
Benefits
Employer-supported health plan, including medical, dental, and vision coverage options.
401(k) retirement plan with employer matching contributions.
Robust time-off policy including vacation, holidays, and personal leave.
Access to industry workshops, software training, and educational resources.
Potential for flexible scheduling and occasional remote days, aligned with role demands.
Inclusive, supportive culture with opportunities for cross-departmental collaboration.
Regular performance evaluations with merit-based raises, bonuses, or recognition programs.
Company
Quest Aviation, Inc.
A leading international supplier of business aircraft parts and services for more than 30 years.
Founded in 1984
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase