SpaceX · 1 day ago
Sr. Manager, Starlink Enterprise Accounts (Aviation)
Woodinville, WA
Full-time
Onsite
Director/Executive
$160K/yr - $205K/yr
7+ years expSpaceX was founded with the belief that humanity's exploration of the stars is essential. The Sr. Manager, Starlink Enterprise Accounts (Aviation) will lead a team focused on managing enterprise contracts and ensuring customer satisfaction while driving revenue growth.
AerospaceManufacturingSpace Travel
No H1B
U.S. Citizen Only
Responsibilities
Grow and build the Aviation enterprise account management function within Starlink
Hire and lead an exceptional team
Identify and build necessary tools and capabilities to manage accounts in a scalable way, working closely with the application software and finance teams to automate as much as possible
Develop internal goals and metrics/visualizations to measure and communicate success
All aspects of non-technical project management for commercial enterprise accounts
Work with internal and external stakeholders to finalize commercial and government aviation contracts, serving as a final check before contract signature to ensure we are poised for success and any risks are captured/communicated internally
Ensure that contract deliverables are delivered on time and meeting contract requirements
Take an extreme ownership approach to realizing forecasted revenue on or ahead of schedule
Identify and broadly/loudly communicate readiness levels, requirements, schedules, and risks
Own the customer interface from contract signature onwards including onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue
Build relationships with customer points of contact to identify requirements and manage expectations, driving revenue realization as quickly as possible
Collect, communicating and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow enterprise business
Retain and grow the value of accounts
Qualification
Required
Bachelor's degree
7+ years working with aerospace or government customers to support a technical product/service
5+ years direct people management experience
Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
Must be willing to travel to other SpaceX offices and customer locations as needed
Preferred
10+ years of experience working with aerospace or government customers
7+ years of direct people management experience
Professional experience working with airlines or in aircraft design/modification
Demonstrated ability to quickly and successfully grow an excellent team and new function, including ability to develop and coach team members
Demonstrated ability to work in a fast-paced, autonomously driven, and demanding start-up atmosphere
Demonstrated ability to champion and lead significant projects and business initiatives, including ability to manage in an environment with competing priorities
Exceptional customer interface skills, including excellent written and verbal communication skills and ability to tailor communications appropriately to level (working-level to executive-level)
Excellent negotiation and conflict resolution skills
Familiarity with existing Starlink products, services and customer support systems/processes
Benefits
Long-term incentives, in the form of company stock, stock options, or long-term cash awards
Potential discretionary bonuses
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short & long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holiday per year
Paid sick leave pursuant to Company policy
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
Leadership Team
Elon Musk
Founder, CEO & CTO
Bret Johnsen
CFO
Recent News
Oman Observer
2026-01-25
legacy.thefly.com
2026-01-23
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