Customer Support Representative jobs in United States
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Revvity · 1 day ago

Customer Support Representative

positionTexas, United States
timeFull-time
remoteHybrid
seniorityEntry Level
money$36K/yr - $46K/yr
date2+ years exp

Revvity is a company focused on healthcare technology, and they are seeking a Customer Support Representative to join their Reproductive Diagnostic Software Services Team. This role involves providing support to healthcare professionals and assisting with software-related issues while enjoying a flexible work schedule.

Health CareLife Science
Hiring Manager
Joanna Banegas Trede MBA, MA
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Responsibilities

Responds to incoming phone calls, emails, and system submitted support requests
Troubleshoot and recreate reported issues in software and applications
Document incoming support requests in designated call system
Escalate issues per defined process
Assist program support in researching and responding to customer requests
Additional tasks as assigned

Qualification

Customer support experienceHospital systemsMicrosoft Office proficiencyCustomer Management toolsCommunication skillsAdapt

Required

High school diploma
A minimum of 2 years' experience in customer support

Preferred

Associates degree
3 years' experience in customer support
Knowledge of hospital systems and processes
Strong proficiency with Microsoft Office tools is essential (Excel, Word, PowerPoint)
Experience with Customer Management and Support tools
Ability to contribute to solutions which meet the needs of the business
Ability to meet deliverable deadlines
Excellent interpersonal, verbal, written, communications, and consulting skills
Ability to adapt

Benefits

Medical, Dental, and Vision Insurance Options
Life and Disability Insurance
Paid Time-Off
Parental Benefits
Compassionate Care Leave
401k with Company Match
Employee Stock Purchase Plan

Company

Revvity

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Accelerating science. Transforming health. Expanding human potential. This is Revvity.
dateFounded in 2022
location
Waltham, Massachusetts, USA
people-size10001+ employees
web-link
https://www.revvity.com/

Funding

Current Stage
Public Company
Total Funding
$1.5B
2025-01-07Post Ipo Debt· $1.5B
2023-05-16IPO

Leadership Team

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Prahlad Singh
President and Chief Executive Officer
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Maxwell Krakowiak
Senior Vice President and Chief Financial Officer
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Recent News

Business Wire
Revvity Collaborates with Lilly to Expand Access to AI Drug Discovery Models
2026-01-11
thefly.com
Revvity announces collaboration with Eli Lilly on AI drug discovery models
2026-01-11
EIN Presswire
Curio Genomics Announces PAG 33 Lineup Featuring Customer Results and Key Partner Collaborations
2026-01-09
Company data provided by crunchbase