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Cigna Healthcare · 3 months ago

Portfolio Manager - Hybrid - Express Scripts

St. Louis, MO

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Cigna Healthcare is a leading health services company, and they are seeking a Portfolio Manager to lead the strategic direction of a book of clients. This role involves providing leadership to the client account team, ensuring service excellence, and monitoring pharmacy trends to recommend solutions for client retention and growth.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Coach, mentor and support the development of a team of sales job family roles

Drive service excellence on behalf of their individual book of business and business division; proactively support, supervise and oversee the team to ensure day-to-day core service deliverables are met and contributes to the strategic planning for client renewal and retention strategies

Serve as a point of escalation for the team on issues of service breakdown or operational concern; act as a liaison to the various internal partners to ensure efficient, effective resolution; provide proactive consultation related to service opportunities. Identify and champion process improvement initiatives when applicable to support client growth and retention

Translate broad theories and strategies into clear, actionable objectives; champion cross functional initiatives; communicate progress and key milestones to appropriate internal partners and key divisional business leaders

Work with team members and underwriting to ensure we secure client renewals and improve business financial position

Works with internal and external business partners to ensure that account expectations are met

Actively engage and support in new sales opportunities

Stays abreast of marketplace trends and competitive landscape in order to best position retention and growth efforts across the team and division

Qualification

Account ManagementFinancial AcumenLeadership ExperiencePBM Industry KnowledgeMicrosoft Office ProficiencyAnalytical SkillsVerbal CommunicationWritten CommunicationNegotiation SkillsOrganizational SkillsTime Management

Required

College degree in business or equivalent work experience

At least 10 yrs relevant experience namely in an Account Management, Service, or Sales function to include 5 - 7 years management or leadership experience required

Ideal candidate has experience leading teams and cross functional work groups in person and remotely

Proficient PC skills including Microsoft Word, Excel, and PowerPoint

Financial Acumen – Knowledge of PBM financials, margin drivers and pricing

Knowledge of the PBM industry

Superior verbal and written communication skills are essential

Negotiating and strong leadership skills are essential

Developed organizational, analytical, interpretative and time management skills

Travel required to support divisional strategic planning initiatives and client related meeting as needed

Company

Cigna Healthcare

We are a health benefits provider that advocates for better health through every stage of life.

Founded in 1982

Bloomfield, CT, US

10001+ employees

http://www.cigna.com

H1B Sponsorship

Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (442)

2024 (335)

2023 (324)