National Account Executive (West Coast Candidate) jobs in United States
cer-icon
Apply on Employer Site
company-logo

AnewHealth · 1 week ago

National Account Executive (West Coast Candidate)

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with complex, chronic needs. The National Account Executive will cultivate and manage high-level client relationships to ensure the success and expansion of AnewHealth’s PACE services, requiring operational excellence and client retention expertise.

Health CarePharmaceutical
badNo H1Bnote

Responsibilities

Serve as the executive relationship lead for PACE partnerships within the west coast region, fostering long-term, trust-based relationships with client leadership (CMO, CFO, CEO, Executive Directors, etc.)
Lead national and regional account planning initiatives to drive client success and ensure alignment with AnewHealth’s strategic objectives
Serve as an escalation point to support center level AM team members
Act as a AnewHealth’s Brand Ambassador for the PACE market. Articulating the unique value and impact of our PACE services
Conduct executive-level quarterly business reviews with client leadership to assess performance, identify opportunities for operational improvement, and ensure customer satisfaction
Collaborate cross-functionally with service line leaders to design and execute client retention and engagement strategies
Lead (or organize) regional team members in aligning national partnership goals
Promote the adoption of new technologies, features, and initiatives across client organizations
Represent the voice of the customer internally, providing insights and feedback to enhance AnewHealth’s offerings and service delivery
Maintain thorough and accurate documentation of client interactions and activities in Salesforce CRM
Partner with Implementation, Operations, QA/PI, and Finance teams to ensure seamless client transitions and early-stage success
Conduct frequent follow-ups with new client leadership during their first year to ensure stability, satisfaction, and alignment with contractual obligations
Lead the end-to-end process of contract renewal strategy, ensuring timely execution in collaboration with Legal, Finance, and internal leadership teams
Evaluate existing client agreements to identify opportunities for optimization, expansion of services, and enhanced value delivery
Develop data-driven retention plans tailored to each account, addressing risks, challenges, and areas for growth
Monitor key account metrics and client satisfaction indicators to anticipate potential issues and implement proactive solutions
Facilitate quarterly business reviews with client executives to communicate performance outcomes, partnership milestones, and strategic recommendations
Ensure consistent alignment between AnewHealth’s service delivery and client goals, reinforcing long-term trust and partnership continuity
Maintain accountability for retention goals within assigned regions, partnering with internal teams to drive outcomes and measure success
Represent AnewHealth at national, regional, and state PACE conferences and industry events
Stay informed on evolving trends, best practices, and innovations in healthcare and PACE programs

Qualification

Account managementClient retentionHealthcare industry knowledgeContract managementSalesforce CRMLeadership skillsCommunication skillsProblem-solving abilitiesPresentation skillsOrganizational skills

Required

Bachelor's degree in Business, Sales, or a related field required (or equivalent experience)
Minimum of 6 years of progressive experience in account management, client success, or healthcare operations
Proven experience managing and growing executive-level client relationships
Demonstrated leadership skills with experience guiding teams and influencing cross-functional initiatives
Strong contract management and negotiation skills
Excellent written and verbal communication and presentation abilities
Ability to travel as needed up to 12 trips a year

Preferred

In-depth knowledge of the healthcare industry; Understanding of pharmacy operations preferred; PACE experience preferred

Benefits

Medical/dental/vision
Flexible spending
Company-paid life insurance and short-term disability
Voluntary benefits
401(k)
Paid Time Off
Paid holidays

Company

AnewHealth

twittertwittertwitter
company-logo
AnewHealth is a pharmacy care that enhances healthcare outcomes by offering an assortment of solutions, comprising full pharmacy services.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Vistria Group
2024-07-22Private Equity

Leadership Team

leader-logo
Brian Adams
President and CEO
linkedin
leader-logo
Celynda Tadlock
President, Value-Based Care Solutions
linkedin
Company data provided by crunchbase