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Mintel · 2 months ago

Account Director - Global Client Partnerships

Chicago

Full-time

Onsite

Director/Executive

$104K/yr - $130K/yr

8+ years exp

Mintel is a leader in market intelligence and consulting services, and they are seeking an Account Director for Global Client Partnerships. This role involves managing high-value client relationships, developing business solutions, and driving sales growth within the Global Consulting practice.

Market Research

Responsibilities

Building and maintaining strong relationships with regional stakeholders within your assigned global growth accounts

Serving as a trusted advisor to clients, understanding their business objectives and challenges

Continuously delivering creative business solutions to prove ROI and gather value statements on a quarterly basis for each regional client to aid in the renewal and entrenchment process

Ensuring high levels of client satisfaction and retention by addressing client needs and concerns promptly and effectively

Delivering against Mintel’s revenue targets by networking high and wide within the client organization to deliver sales growth against targets with a strong focus on consultancy sales and upgrades

Collaborating with the Lead Client Partner to create and execute regional account growth strategies

Building a robust pipeline of potential opportunities within the business to achieve sales targets

Working with internal teams to develop creative and customized business solutions that align with client needs

Presenting and communicating solutions to clients, highlighting their value and impact on business objectives

Monitoring and evaluating the effectiveness of delivered solutions, making adjustments as needed to maximize value

Overseeing and managing local contracts, ensuring compliance with terms and conditions of global Master Service Agreements

Negotiating contract renewals and amendments to meet client and company objectives

Coordinating with legal and finance teams to ensure accurate and timely contract execution

Partnering with Lead Client Partners and Client Success counterparts to develop and roll out Mintel’s core client servicing strategy with each client and adapt appropriately to each client’s core business objectives

Working alongside several cross-functional teams, including marketing, product, and operations, to deliver comprehensive solutions to clients

Conducting regular strategic reviews with internal stakeholders to track progress (and update accordingly) against strategic plans

Sharing insights and feedback from clients to inform product development and service enhancements

Qualification

Account ManagementConsultative SalesFMCG Sector ExperienceClient Relationship ManagementContract ManagementGreat CommunicatorCreative Problem-SolvingTeam Oriented