Mission Loans, LLC · 2 months ago
Loan Originator
Phoenix, AZ
Full-time
Hybrid
Entry, Mid Level
$120K/yr - $200K/yr
2+ years expMission Loans, LLC is a customer-centric team dedicated to transforming the home lending experience. They are seeking experienced mortgage professionals to deliver exceptional customer service by assessing financial situations and guiding customers through the loan process.
FinanceFinancial ServicesProfessional Services
Responsibilities
Deliver a best-in-class customer experience to all customers
Contact customers through inbound and outbound calls via company provided leads and marketing resources
Assess customer needs and financial situation and structure loan offers to help guide the customer to select the best loan product for them
Accurately input borrower information for a complete loan application and continue to maintain an accurate borrower profile within the CRM &/or LOS throughout the loan transaction
Collect borrower qualification documentation and review to verify that supporting documentation matches the application to ensure a complete loan submission to processing
Communicate clearly, frequently and effectively with borrowers to seamlessly guide them through the loan process
Partner with customer relationship managers to resolve problems, qualification issues or conditions throughout production and fulfillment process
Operate with a goal to meet and exceed customer expectations
Operate in a manner that promotes loan quality and compliance with lending laws
Maintain loan production and quality performance at or above required goals
Qualification
Required
Licensed Loan Originator compliant with NMLS SAFE Act and actively hold 3 or more licenses
2-3 years of sales experience in high volume call center
Ability to correctly and accurately structure and price loans
Extensive knowledge in the following loan programs/products: conventional, FHA, VA, refinance and purchase (a plus - Jumbo, Non-QM)
Basic proficiency in Microsoft Office products (Excel, Word)
Strong phone skills, easily building rapport and connection with customers
Highly motivated, enthusiastic, self-starter with ability to work as a team player
Excellent written and verbal communication skills
Strong problem solving and creative thinking skills
Ability to work in a fast-paced, multi-tasking environment and manage to multiple deadlines
Strong organization, follow through and time management skills
Excellent attention to detail with commitment to accuracy and quality
Ability to learn and adapt to guideline changes
Flexibility to work up to 50 hours per week which may include some weekend hours
Preferred
Experience with Empower, a plus
Bilingual (read, write, speak) in Spanish, a plus
Company
Mission Loans, LLC
Whether you’ve been dreaming of buying your first home with your young family or of diversifying your investment portfolio with real estate, you’re in the right place.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Billy Boulton
Vice President of Sales
Recent News
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