Apply on Employer Site

NEOGOV · 3 months ago

Administrative Specialist II (Elections Specialist)

WA 98057-2906, WA

Full-time

Hybrid

New Grad, Entry Level

$27.03/hr - $34.40/hr

King County Elections (KCE) is seeking energetic and resourceful professionals for the Administrative Specialist II position in the Voter Services Department. The role involves providing excellent customer service, performing data entry, organizing work activities, and ensuring the integrity of election processes.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide excellent customer service to internal and external customers in person, via telephone, and via e-mail by processing voter registrations, communicating election program information and explaining election procedures, guidelines and regulations

Perform production-level computer work which includes accurate data entry, retrieving and editing records

Organize and coordinate work activities and assist with providing training and one-on-one instruction to diverse staff

Set up records and file documents in both electronic and paper formats

Review documents for proper format, accuracy, completion, eligibility, and other legal guidelines

Audit work group data entry activities to ensure performance quality and efficiency of work

Utilize spreadsheets, word documents and reports to track and document performance data

Research and resolve questions from staff, citizens and stakeholders

Document and improve work processes, procedures and instructions

Qualification

Data entryCustomer serviceMicrosoft Office SuiteAttention to detailCollaborationVerbal communicationWritten communicationProblem-solvingAdaptability

Required

Demonstrated ability to enter a high a volume of data into a production application with speed and accuracy

Strong attention to detail with the ability to perform the repetitive tasks required for data entry

Demonstrated comfort with the use of personal computers, email and electronic record filing systems to create correspondence and spreadsheets, send and receive information, access and analyze data, and develop reports and outreach materials

Demonstrated ability to work collaboratively with others on the team and in and outside of the department

Demonstrated ability to maintain the integrity and confidentiality of the position

Commitment to providing excellent customer service through effective verbal and written communication

Demonstrated ability to receive feedback with grace and introspection and incorporate it into making meaningful changes

Demonstrated ability to learn quickly when facing new situations and opportunities

Demonstrated ability to approach tasks with energy and a sense of urgency, take on new opportunities, and handle tough situations

Preferred

Experience with Microsoft Office Suite – specifically Word and Excel

Initiative in taking on new tasks and projects

Familiarity with diverse communities and direct community based or customer service based experience is preferred

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs