Heartland ยท 3 months ago
Associate Compliance Specialist
Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers. The Associate Compliance Specialist is part of the Compliance Department and is responsible for providing research and process support for compliance projects, including communication with federal and state agencies.
Credit CardsPaymentsTransaction Processing
Responsibilities
Conduct research, analysis and resolution to compliance related projects and processes
Compiles and analyzes data and prepares regular and special reports as requested
Provide excellence in client service to internal and external clients including working directly with federal and state agencies
Review and organize client documentation to improve efficiencies in compliance efforts
Audits key metrics and makes recommendations that improve customer experiences by identifying strengths and development needs for the department
Answer and/or resolve questions regarding power of attorney forms and other compliance-related issues
Qualification
Required
High School Diploma/GED required
Detail oriented, with ability to focus on and comprehend numerical and financial data
Strong analytical, research and problem solving abilities
Customer-service oriented, excellent phone manners and written communication skills required
Ability to work under time constraints and meet schedules; at times with unexpected deadlines, to ensure client's payroll needs are met
Ability to multi task in a fast paced environment
Ability to work independently as well as part of a team
Strong organizational and communication skills
Proficient in Windows PC environment with accurate data entry/keyboarding skills
Preferred
Degree preferred
Previous payroll tax experience preferred, with working knowledge of payroll, wage and tax laws and regulations
Service bureau or multi-state tax experience preferred
Customer service experience preferred
Company
Heartland
Heartland is a fintech company offering payment processing services and point of sale systems for businesses and educational institutions.
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-28Acquired
Recent News
2025-06-05
Payments Dive
2025-05-28
2024-06-01
Company data provided by crunchbase