Apply on Employer Site

The Reynolds and Reynolds Company · 11 hours ago

Robotics Support Technician

College Station, TX

Full-time

Onsite

New Grad, Entry Level

The Reynolds and Reynolds Company is seeking a Robotics Support Technician to support and maintain their Relo automated parts delivery robot. The role involves troubleshooting hardware and software issues, assisting customers, and ensuring the robot operates smoothly in automotive service departments.

AutomotiveRetailSales

H1B Sponsor Likely

Responsibilities

Help troubleshoot and resolve hardware and software issues

Respond to support calls, identify problems, and document the solutions you find

Assist customers with questions and help address any factors that might affect Relo’s performance

Follow up to ensure customers are satisfied and everything is working as it should

Test and evaluate product updates and share feedback to improve Relo’s performance and reliability

Create and update support materials to help others troubleshoot more efficiently

Assist with repairs and maintenance of robots used in production and testing environments

Travel to customer sites to install Relo robots, provide hands-on training, and support both customers and internal teams in learning how to operate the system confidently

Qualification

RoboticsTechnical supportMechanical troubleshootingCommunication skillsCustomer service

Required

Experience in computer systems, robotics, technical support, or a related technical field

Associate's degree or higher in a technical discipline

Excellent communication skills, both in person and by phone

Strong customer service and relationship-building abilities

Solid mechanical troubleshooting skills

Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits

Medical, dental, vision, and life insurance

Company contributions to your HSA

6% match on 401 (k)

Paid time off

Onsite dining facility offering complimentary breakfast and lunch

Fitness center

Onsite medical center

Wide variety of sports and social leagues to participate in after work

Volunteering initiatives through our Associate Foundation

Company

The Reynolds and Reynolds Company

Glassdoor3.3

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Founded in 1866

Dayton, Ohio, USA

1001-5000 employees

https://www.reyrey.com

H1B Sponsorship

The Reynolds and Reynolds Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

2023 (1)

2020 (1)