Graduate Hotels · 2 months ago
Director of Sales - Courtyard by Marriott Little Rock West
Schulte Companies is a leading third-party management company in the hospitality industry, seeking a dynamic Director of Sales. The role involves maintaining a teamwork environment, developing sales strategies, and driving customer loyalty while managing the sales team and ensuring adherence to company policies.
HospitalityHotelResorts
Responsibilities
Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates
Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
Develop a complete knowledge and ensure adherence to company sales policies and SOPs
Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
Provide guidance for RFP Season Annually to National Sales with the help from GM and/or Regional DOS & National Sales
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
Participates in forecasting for revenue and expenses
Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
Recommend and implement new sales programs at the hotel and accurately track ROI
Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
Prepares annual marketing/business and budget plans
Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
Abides by Prime Time Selling hours
Perform any other job-related duties as assigned
Qualification
Required
Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing
Minimum of 5 years in progressive hotel sales with leadership responsibilities
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Strong interpersonal skills
Strong understanding of revenue management principles
Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
Ability to travel as needed
Must have flexible work hours that may include evenings, weekends, and holidays
Benefits
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Company
Graduate Hotels
Graduate Hotels provides hospitality services.
Funding
Current Stage
Late StageTotal Funding
unknown2024-03-14Acquired
Leadership Team
Recent News
Marketing Dive
2025-10-11
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2025-07-23
Central New York Business Journal
2025-04-12
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