Sifted · 2 months ago
Catering Account Manager
San Francisco, CA
Part-time
Onsite
Mid Level
$60K/yr - $60K/yrSifted is a company focused on enhancing the work lunch experience, founded by two former tech start-up professionals. They are seeking a Catering Account Manager to manage a key client account, ensuring operational efficiency and client satisfaction through strong communication and leadership skills.
B2BDeliveryFood and BeverageHuman Resources
Responsibilities
Serve as the sole point of contact for our onsite eatery client, fostering a long-term relationship built on trust and consistent communication
Implement and enforce best practices to streamline operational processes and maintain high standards of service
Ensure the client’s needs and expectations are clearly understood and met through proactive communication and follow-ups
Lead, train and develop the front-of-house team, ensuring exceptional service delivery that aligns with Sifted’s brand values and the client’s expectations
Helps ensure that portion sizes are standardized and maintained
Collaborate closely with the Executive Chef and culinary team to address any issues impacting the client experience and execute quality analysis and ensure compliance with food safety and sanitation
Monitor and manage spending to ensure operations remain within the established budget for the client account
Prepare regular reports and performance updates for the client, highlighting successes, challenges, and opportunities for enhancement
Coordinate special events outside of lunch such as breakfasts, afternoon snacks and happy hours and ensure catering orders are distributed and updated clearly for all departments
Create and post the schedule for hourly FOH personnel
Assist with management of events equipment, décor, supplies and storage spaces
Ensure accuracy in signage for menus, ingredients and allergens
Qualification
Required
Proven experience in account management, client services, or a similar role, within the hospitality or food service industry
Experience with opening corporate dining concepts and creating and implementing processes
Strong interpersonal and communication skills, with the ability to build rapport quickly with clients and team members
Is operationally minded: exhibits strong follow-through on tasks and progress; flexes between a granular attention to detail and big-picture thinking; balances decisiveness and patience in time-sensitive situations
Excellent organizational and multitasking abilities, capable of managing budgets and operational details simultaneously
Energetic, adaptable, and capable of thriving in a fast-paced environment
Comfortable with feedback and eager to learn and grow within the role
Is experienced with Google apps (Gmail, Google Drive), Microsoft Office, Slack
This position requires a reliable vehicle, valid driver's license and auto insurance
This position must maintain ServSafe Food Manager certification
This position requires the ability to lift up to 50 lbs; this position requires sitting for up to 4 hours at a time
Benefits
Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
Unlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1.
Monthly cell phone usage reimbursement
Free lunch during meal service
100% mileage reimbursement
Opportunities to take on larger roles within our organization + learn with a fast-growing start-up
Company
Sifted
Sifted is the outsourced chef team for high growth, tech-centric companies who want to offer lunch as a perk to their in demand talent.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jess Legge
CEO + Co-Founder
K
Kimberly Lexow
Co-Founder
Recent News
2022-01-03
Company data provided by crunchbase