Morgan Stanley · 1 month ago
Wealth Management Operations Vendor Management- Director (AVP)
New York, NY
Full-time
Onsite
Mid, Senior Level
$120K/yr - $173K/yr
6+ years expMorgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. The Director on the Wealth Management Operations Vendor Management team will identify and deliver efficiency, savings, and risk reduction while ensuring high levels of customer experience for internal and external partners. This role includes managing vendor relationships, leading projects, and enhancing operational processes.
Asset ManagementFinanceFinancial ServicesLending
Responsibilities
Manage complex processes and/or support significant process management/project efforts
Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions
Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution
Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations
Leading small and medium-scale projects within Wealth Management Operations vendor services
Ability to identify opportunities in supplier expense or to gain operational efficiencies while managing risk
Communication with senior management to provide vendor service reporting and escalation
Partnering with Operations, Technology and Field stakeholders in managing various special project initiatives
Focus on risk mitigation and reporting across WM Operations, WM Risk, WM Business and Firmwide
Partner with Sourcing to execute vendor contract renewals, amendments, task orders and monitor contract expiry
Developing objective, data driven recommendations wherever possible
Monthly/Quarterly Reporting - vendor oversight/performance, opportunities, financials, Includes meeting minutes, SLAs, RAG Ratings, Firmwide issues
Monthly CORR Reporting for vendor incidents
Vendor Incident Tracker/Corrective Action Reporting & Quality Reviews
Smaart Invoice processing and reconciliation, approval routing
IShield Monitoring and provide Key updates of program changes to relevant internal stakeholders and Produce Bi-weekly Vendor Management SPOC Reporting to Assist Service Owners to understand and address unfavorable Control Group Assessment findings
Coordinate SPAR Assessments with Control Group Assessment Teams, Service Owners and Technology and Risk and Collaborate with Service Owner, if unfavorable (Weak) assessment can be remediated by reviewing Case Closure Reports
Conduct annual vendor onsite visits for critical ranked vendors
Collection of vendors annual SSAE18 / SOC1 documentation. Coordinate review and acceptance with Service Owners & Risk to Populate Due Diligence Matrix and store in repository for evidencing and Participate in Audit Review Requests
Qualification
Required
Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures
Ability to think commercially, understand the impact of initiatives, risks on the operational budget
Ability to address non-standard issues within area of expertise
Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you
Strong organizational and analytical skills and the ability to effectively summarize findings, both verbally and in writing, in a clear and concise manner
Strong relationship management skills
Detail-oriented and highly motivated
Ability to work effectively with minimal supervision
At least 6 years' relevant experience would generally be expected to find the skills required for this role
Benefits
Commission earnings
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other Morgan Stanley sponsored benefit programs
Company
Morgan Stanley
Morgan Stanley is a financial services company that offers securities, asset management, and credit services.
10001+ employees
H1B Sponsorship
Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (222)
2024 (195)
2023 (173)
2022 (153)
2021 (165)
2020 (173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-05IPO
Leadership Team
James Gorman
Chairman and CEO
Wei Christianson
Co-CEO Asia Pacific
Recent News
2026-01-09
Benzinga.com
2026-01-09
Company data provided by crunchbase