Johnson Health Center · 2 months ago
Patient Billing Specialist
Madison Heights, VA
Full-time
Onsite
New Grad, Entry LevelJohnson Health Center is dedicated to providing quality healthcare services. The Patient Billing Specialist is responsible for assisting patients with billing inquiries, processing payments, and managing various billing and financial duties within the organization.
Health CareHospitalMental HealthNon ProfitPrimary and Urgent Care
Responsibilities
Assists patients with billing questions, problems in person or on the phone. Follow up on all calls, documenting as necessary
Reconciles LabCorp Bills to ensure proper allocation of funds
Working through the RPI LabCorp dx code online and an Excel spreadsheet
Researches and processes patient refunds and/or credit balances
Performs payment posting
Responsible for working through Medicaid pending claims
Evaluates accounts for collections activities
Processes return mail and notes patient accounts of needed updates
Responsible for cleaning up and monitoring old billing alerts on accounts
Works through claim/action errors for coding corrections needed
Maintains and assists all Patient Assistant Specialist staff with passwords and logins for insurance-related websites
Ensures confidential information gained through job performance is kept confidential
Must demonstrate good internal and external customer service skills
Follows the supervisor’s instructions
Physical attendance is an essential element of the job and necessary to perform the Essential Functions Of The Billing Specialist
Performs other duties as assigned
Qualification
Required
High School diploma or equivalent
Previous billing experience required
Must be self-motivated with well-developed organizational skills and computer experience, including, but not limited to, Word, Excel, and database functions
Must possess strong communication skills; works well with external organizations and employees
Company
Johnson Health Center
Johnson Health Center provides mental health, primary care, pharmacy, dental, pediatric, and healthcare services.
Founded in 1998
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Campbell
Chief Executive Officer
Christina Goff
Chief Financial Officer
Company data provided by crunchbase