Dominique Dawes Academy · 2 months ago
Program Manager - New Gym Opening
Houston, TX
Full-time
Onsite
Mid LevelDominique Dawes Academy is preparing for the opening of a new gym in April 2026, and they are seeking a Program Manager to join their leadership team. The Program Manager will oversee the successful launch and ongoing operations of gymnastics and ninja programs, manage staff, and ensure a high-quality customer experience.
ChildrenEventsSportsTraining
Responsibilities
Supervise, schedule, onboard, and develop staff and coaches
Provide training, mentoring, and performance evaluations to ensure high-quality instruction and customer service
Foster a culture of teamwork, accountability, and continuous improvement among staff
Partner with leadership to update curriculum and roll out timely lesson plans
Coordinate program change-overs, floor scheduling, and class rotations
Ensure classes and programs run on time and align with established quality standards
Build and maintain a welcoming, safe, and engaging training environment
Serve as a point of contact for families, addressing inquiries and resolving concerns with professionalism and care
Maintain open communication with parents regarding program updates and participant progress
Support the General Manager, Special Events Coordinator, and staff with planning and managing seasonal camps, special events, open gyms, and birthday parties
Ensure events are properly staffed, safe, and executed to meet Dominique Dawes Academy’s standards of excellence
Monitor cleanliness, safety, and readiness of the gym and equipment
Assist with safety audits, enforce policies, and follow up on incident reports
Ensure the training floor is maintained as a safe environment for participants and staff
Support day-to-day operations in partnership with the General Manager
Assist with managing enrollments, tracking participant data, and other administrative tasks
Contribute to business growth initiatives and retention strategies
Participate in leadership meetings to align goals and priorities
Provide insights and recommendations on program improvements and growth opportunities
Support strategic planning and contribute to the long-term success of Dominique Dawes Academy programs
Qualification
Required
Strong gymnastics knowledge and experience, either as a participant, coach, or both (required)
Previous experience in gymnastics, children's enrichment, fitness, or youth development programs (required)
Excellent customer service, communication, and organizational skills
Ability to maintain a clean, safe, and engaging environment
CPR and First Aid certification required (or willingness to obtain within 30 days of hire)
Preferred
Prior management or leadership experience preferred
Basic knowledge of sales, enrollment, or business development within a service-based environment is a plus
Company
Dominique Dawes Academy
Dominique Dawes Academy is a sports center that teaches gymnastics and ninja training to children and adults.
Founded in 2020Clarksburg, Maryland, USA
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase