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Cascade Management, Inc. · 3 months ago

Senior Regional Portfolio Manager

97701

Full-time

Onsite

Mid, Senior Level

$85K/yr - $110K/yr

3+ years exp

Cascade Management, Inc. is a property and asset management company that has been in operation since 1974. The Senior Regional Portfolio Manager is responsible for overseeing the operation of a portfolio of communities, leading a team, and ensuring financial and compliance goals are met through effective management and collaboration.

Real Estate

Responsibilities

Formulate and manage the operational and capital budget for the communities (annually), track and report on the financial performance of the communities (monthly), and implement strategies for enhancing the value of the assets

Review and approve invoices for properties within portfolio in a timely manner, provide plan for outstanding late invoice payment

Implement strategies for achieving high operational performance in the areas of expense management, rent growth, resident retention and service, income generation, and collections

Mentor/train/support Regional Portfolio Managers and PM Specialists under their portfolio to ensure consistency in policy/practice and outcomes

Serve as primary contact for clients to maintain client satisfaction

Recommend to the Director of Property Management process improvement or events occurring within existing portfolio that may need to be addressed department wide. Meet with Director weekly

Strong ability to work with all departments and staff within said departments to promote the mission, vision, and values of Cascade Management

Perform as a senior member of the Portfolio Operations team and maintain consistent performance in order to lead by example for other Regional Managers and PM Specialists

Act as a resource to other Regional Managers and PM Specialists for specific assignments to be determined by the VP of Portfolio Operations

Help identify and create processes for training new Regional Managers, Portfolio Manager Specialists and on-site positions in order to ensure consistency in policies and procedures for the property management department

Review property net occupancy regularly; concerns are discussed with Director of Property Management and Marketing, specifically address occupancy >30 days

Provide oversight, coaching, performance management and feedback to all direct report employees. Ensure direct reports are in compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations. Hold weekly meetings with all direct reports

Recruit, hire, train, and manage the performance of direct reports and take appropriate actions to ensure achievement of performance expectations. Contact the Director of Human Resources when performance issues are identified to provide progressive discipline for correction

Make regular visits to each property site and ensure that the interior and exterior of the community meet Cascade Management safety and appearance standards and support all levels of development and accountability

Ensure quality maintenance of each property through tracked regular preventative maintenance inspections and timely completion of work orders

Schedule regular meetings with property owners to discuss the property performance and critical areas that need addressing, utilizing a structure meeting with agenda

Approve all repair, operating and maintenance contracts, within delegated contracting and signing authority, utilizing approved vendors while monitoring vendor performance

Identify specific individual training and development needs for field staff as needed, working in collaboration with the Director of Human Resources regarding specific training requests

Work with Accounts Receivable (A/R) to ensure timely collection and notify the accounting department of any abnormalities

Monitor annual certification continuously with regards to PBV waitlists and other related certifications. Address deficiencies in a timely manner and involve Human Resources with identified performance deficiencies

Maintain property records in accordance to our Cascade Security Protocols and ensure the properties are equipped with appropriate filing cabinets with locks. Regular security checks performed

Meet regularly with community staff to monitor workloads and completions of requested tasks in a timely manner to include move-outs, 72 hours notices, and evictions

Travel as required for in person classes and annual education conferences

Regular and reliable attendance during scheduled hours

Perform other duties as required

Qualification

Portfolio ManagementTax Credit experienceHUD experienceCPM designationProperty FinanceBudgetingStaff oversightData analyticsMS Office proficiencyValid Driver’s License