Heartland · 3 months ago
Payroll Tax Supervisor
Oklahoma City, Oklahoma, USA
Full-time
Onsite
Mid, Senior LevelHeartland, a Global Payments Company, is focused on providing meaningful technology-centered experiences that enable customers to prosper. The Payroll Tax Supervisor will oversee Payroll Tax Specialists, ensuring effective workflow, client service, and staff training and development.
Credit CardsPaymentsTransaction Processing
Responsibilities
Assists with interviews and selecting candidates to be hired in the department
This requires a strong leadership presence
Trains and supervises employees, including day-to-day supervision, assigning workloads, arranging work schedules to ensure adequate coverage is maintained in the office, monitor and submit attendance entries for Heartland Payroll, monitoring staff performance levels and conducting performance evaluations in conjunction with Leadership
This individual will oversee and be responsible for the successful completion of current processes while also helping with process improvement to streamline workflow while maintaining a high level of accuracy in task completion
Resolves complex client service issues and concerns as escalated from staff members
Training and development of the payroll tax staff in all areas of payroll tax
Other tasks as assigned or requested
Qualification
Required
Excellent interpersonal and team building skills required
Ability to work under time constraints and meet schedules
Ability to multi task – interacting with outside agencies, clients and staff members simultaneously
Ability to plan, organize, prioritize and make decisions affecting staff as well as clients
Strong organizational and communication skills
Proficient in Windows PC environment with accurate data entry/keyboarding skills
Working knowledge of payroll, wage and tax laws and regulations required
Supervisory experience in a customer service/call center arena helpful -Or- an equivalent combination of education and/or experience
Preferred
Bachelor's Degree preferred
Payroll industry experience preferred with working knowledge of payroll, wage and tax laws and regulations required
Company
Heartland
Heartland is a fintech company offering payment processing services and point of sale systems for businesses and educational institutions.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-28Acquired
Leadership Team
Asif Bhagat, PharmD
ISO Partner
Becky Chapin
Client Partner
Recent News
2025-06-05
Payments Dive
2025-05-28
2024-06-01
Company data provided by crunchbase