Farmers Insurance · 6 days ago
Licensed Sales Supervisor (HYBRID - PHOENIX, AZ)
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $120K/yr
4+ years expFarmers Insurance is a leading company dedicated to providing protection and comprehensive advice to its customers. The Licensed Sales Supervisor will lead a team of Sales Representatives in a contact center environment, focusing on improving customer experience and team performance while driving sales growth.
Auto InsuranceFinancial ServicesInsuranceLife Insurance
Responsibilities
Supervise a team of Sales Consultants by developing staff performance and skills via strong leadership, coaching, motivation, and recognition
Monitor multiple systems to qualify risk and ensure risk is placed with proper carrier
Monitor all aspects of team performance, including but not limited to, sales performance, customer experience, work product quality, efficiency, attendance and compliance with established company and regulatory guidelines
Identify process and performance deficiencies and recommend a course of action to improve sales and resolve operations problems for our team. Implement corrective action as needed
Ensures individual continuing education requirements are maintained on all Property & Casualty lines of business
Stay current on the latest underwriting guidelines for various carriers and products
Investigate and resolve escalated customer issues
Interpret and communicate procedural and regulatory changes to assigned staff
Compile periodic and ad hoc reports and analyses as required
Qualification
Required
P&C or Personal Lines License required
Minimum of 1 years of Supervisor experience
Minimum of 3 years in Personal Lines sales, preferably in a call center environment; or equivalent experience in retail sales
Leadership & supervisory skills, including experience with mentoring and coaching Sales professionals at various levels in their career
Excellent analytical and statistical skills
Strong PC and software skills required
Highly effective sales skills- you pursue goals relentlessly and empower your team to do the same. You have a proven track record of exceeding sales targets
A passion for leading, developing, and coaching Sales talent at all career levels- you create a high level of team engagement, understand the professional aspirations of your direct reports, and can effectively have crucial conversations and lead the team through business changes as needed
High standards of operational expertise- you understand contact center fundamentals and metrics, learn new systems easily, and can stay organized and focused in a dynamic environment
Strong business acumen and a sense of entrepreneurship- you're proficient in Excel and can interpret reporting dashboards and calculations related to the sales funnel & metrics, and can clearly communicate goals and metrics to your team
Preferred
Bachelor's degree preferred
Benefits
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
Company
Farmers Insurance
The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products.
10001+ employees
H1B Sponsorship
Farmers Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (86)
2022 (129)
2021 (106)
2020 (90)
Funding
Current Stage
Late StageLeadership Team
Jose Tamayo
Agency Owner
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