CAE · 5 months ago
Senior Manager, Professional Services Consultancy (Airline Operational Systems & Professional Services Upsell)
Irving
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expCAE is a leading company in the aviation industry, and they are seeking a highly experienced Senior Manager for Services Consultancy. This role involves leading consultancy engagements and driving revenue growth through professional services and solution sales related to airline operational systems.
AerospaceEnterprise SoftwareInformation TechnologySecuritySimulationTechnical Support
Responsibilities
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption
Lead the delivery of consultancy engagements, system assessments, and operational improvement initiatives
Identify and actively upsell professional services, including training, configuration, optimization workshops, system integrations, health checks, and process re-engineering
Collaborate with Sales teams during pre-sales cycles, providing subject matter expertise, participating in discovery sessions, and shaping professional services proposals
Support solution sales efforts by articulating business value, building business cases, and presenting to operational, technical, and executive stakeholders
Work closely with existing clients to uncover additional service needs and expansion opportunities
Maintain deep knowledge of OCC environments, including disruption management, flight tracking, crew management, and airline operational processes
Provide feedback to product management and services teams to ensure offerings align with evolving client needs
Build and maintain strong, long-term relationships with key airline stakeholders across Operations, IT, and Executive levels
Stay abreast of industry developments, operational challenges, and regulatory requirements impacting airline operations
Qualification
Required
Bachelor's degree in Aviation, Business, Engineering, or related field; advanced degree preferred
8+ years' experience in airline operations, OCC, professional services consultancy, or airline technology sales
Proven experience with OCC software, airline operational systems, and operational improvement consultancy
Demonstrated success in upselling professional services, with a strong commercial mindset
Strong understanding of airline operational processes, including irregular operations, flight scheduling, and crew management
Excellent consultative selling, proposal development, and client presentation skills
Ability to uncover client needs, articulate value propositions, and close professional services opportunities
Strong communication, stakeholder management, and relationship-building skills
Willingness to travel internationally (approx. 30-50%)
Preferred
Experience working for a software vendor or services provider supporting airline operations
Familiarity with IATA, FAA, EASA, or other relevant regulatory frameworks
Established network within airline operations or OCC communities
Preferably North America but open for applications worldwide
Company
CAE
CAE provides simulation and modeling technologies and integrated training solutions for the civil aviation industry.
10001+ employees
H1B Sponsorship
CAE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (10)
2023 (12)
2022 (5)
2021 (14)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
La CaisseFonds de solidarité FTQ
2023-06-08Post Ipo Debt· $400M
2021-11-05Post Ipo Debt· $70M
2021-03-12Post Ipo Equity· $287M
Leadership Team
Matthew Bromberg
President and Chief Executive Officer
Sonya Branco
VP Finance and Chief Financial Officer
Recent News
2026-01-06
Company data provided by crunchbase