Quest Aviation, Inc. · 5 months ago
Order Entry Specialist
United States
Full-time
Remote
New Grad, Entry LevelQuest Aviation, Inc. is seeking an Order Entry Specialist to ensure the accurate and efficient processing of aviation-related service requests. This role involves acting as a central liaison between clients and internal teams, ensuring all service requests are captured and actioned promptly.
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Responsibilities
Receive and accurately enter all orders into internal systems, including charter requests, maintenance scheduling, parts orders, and operational services
Verify order details such as client information, flight requirements, service specifications, and authorization documentation before submission
Generate and distribute confirmations and status updates to clients and relevant team members
Monitor the status of open orders, follow up on any delays or discrepancies, and report progress to supervisors as needed
Collaborate proactively with internal departments—including flight operations, maintenance, dispatch, and finance—to resolve issues and ensure seamless service delivery
Produce daily or weekly reports on order volumes, lead times, pending actions, and exception handling for management review
Identify inefficiencies within order-processing workflows and propose enhancements aimed at improving accuracy and turnaround time
Maintain organized digital and physical records of all orders, ensuring transparency, traceability, and audit-readiness
Qualification
Required
High school diploma required
Prior experience in order entry, operations coordination, or administrative support; aviation or logistics experience is a strong advantage
Exceptional accuracy and attention to detail, especially in data entry and record-keeping
Proficient with standard office productivity tools—including spreadsheets and email
Excellent written and verbal communication, paired with strong organizational and multitasking abilities
A collaborative mindset and ability to work under pressure while maintaining a high degree of professionalism
Preferred
Associate/bachelor's degree in Business Administration, Aviation Management, or a related field
Familiarity with order-management and aviation systems
Benefits
Competitive Compensation: Salary aligned with experience and market standards.
Health & Wellness: Employer-sponsored medical, dental, and vision insurance options.
Retirement Savings: Access to a 401(k) retirement plan with employer contributions.
Paid Time Off: Generous PTO offerings, including paid holidays and personal leave days.
Professional Development: Training opportunities focused on aviation systems, operational processes, and customer service excellence.
Work-Life Balance: Flexible scheduling to support employees' personal needs while meeting business demands.
Collaborative Culture: Supportive team environment encouraging cross-functional engagement and peer recognition.
Performance Recognition: Regular reviews offering merit-based raises, bonuses, and pathways for advancement.
Operational Support: Access to the necessary tools and systems to perform the role effectively and accurately.
Company
Quest Aviation, Inc.
A leading international supplier of business aircraft parts and services for more than 30 years.
Founded in 1984
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase